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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Exceptional Account Manager focused on making your business grow. My Enthusiasm for sales,
coupled with fantastic, professional customer service allows me to establish, nurture & maintain
client relationships. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Helpful Sales Administrator with strong planning, problem-solving and relationship-building skills. Assisting sales teams with identifying customer needs and creating customized solutions. Excellent verbal and written communication skills to document sales activities.

Skills
  • Strong interpersonal skills
  • Digital catalog development
  • Teamwork/Collaboration
    MS-Suite, Wrike, Basecamp
  • Adaptable/Intuitive/Motivational
  • Achievement Oriented
  • Trade Shows
  • Excellent Communication/Listening Skills
  • Client/vendor relations
  • Relationship building and management
  • Territory Management/Account Mgmt
  • Cold calling skills
  • Order management
  • Staff training and development
Experience
03/2020 to Current
Sales Administrator Isolved Hcm TX, State,
  • Generate new Sales leads.
  • Onboard New Clients
  • Market DTG2Go’s Services-Print On Demand
  • Communicate and follow up with internal production staff to ensure orders and special request from partners are completed in a timely manner.
  • Proactively investigate and research partner issues and future solutions by providing weekly updates and recommendations to the management team.
  • Facilitate Print Sampling for new accounts
  • Facilitate Blank Garment sampling
  • Communicate to the team when upcoming sales are coming and work with purchasing to ensure we have garments in stock.
  • Support and assist VP of Sales with any requests.
01/2013 to 03/2020
Account Manager Wunderman Thompson Minneapolis, MN,
  • Manage 75 Preferred Accounts-Leading Brands within Interior Design Industry to build and develop their Commercial, Residential, & Hospitality Projects.
  • Function as liaison between Client and Cross Functional internal team to ensure timely and successful delivery of contract assets according to customer expectation.
  • Manage new on-boarding development - communicate with Brand to understand their goals/expectations, secure necessary collateral to create digital catalog specific to Interior Design Trade
  • Direct Sales team with On-boarding & Integrating new
    clients, Develop Existing Relationships
  • Initiate Training for Steelyard Presence/Coordinate
    Quarterly Renewal Meetings
  • Manage Marketing & Data Analytics
  • Develop trusted advisory relationship with key accounts, stake holders
  • Manage multiple projects, Monitor and Track scheduled events
  • Partner with Marketing Team to deliver campaign contract deliverables,Maintain and Cultivate value driven collaborative partnerships with clients
  • Point of contact for all post sale inquiries
  • Client Listing Reviews - Perform quarterly catalog quality assurance for maximum benefit.
09/2007 to 01/2013
Import Manager/Inside Sales Rdo Equipment Co. Riverside, CA,
  • Develop, Source, Procure Custom Promotional Products for Promotional Industry
  • Supported both Inside & Outside Sales Teams with inquiries regarding custom projects
  • Partnered with Foreign Vendors/Merchandise Team to ensure competitive pricing/projects/timely delivery
  • Manage Growth/Territory Sales East Coast - Direct and manage independent Ad Specialty Distributors selling Promotional Products (50-75 calls daily)
  • Drive Revenue by educating customers about
    product, promotions, specials, production, inventory, best selling products, issue quotations,implement programs for customers
  • Follow up on leads, ensuring every sales opportunity is responded to and supported
  • Partner with Field Manager(s) to approach territory goals and coverage from team perspective
  • Ensure Ongoing Customer Satisfaction within designated territory Assist with Promotional Industry Trade Shows.
07/1992 to 08/2007
Sales Coordinator Hit Promotional Products Inc. City, STATE,

Sales and Management Support for Key Specialty Supplier

  • Inside Sales-Manage 25 White Glove Accounts ($500,000 Sales Volume)
  • Partner with Regional Field Manager to develop, cultivate partnerships, increase sales;
    Manage quotes, coop programs, proposals
  • Liaison between Client & Sales Executives/Customer Service Team
  • Manage Overseas Projects
  • Oversee, Manage Execution of Trade Shows to ensure 100% success-inception to completion
Education and Training
Expected in 05/1987
Bachelor of Arts: Sociology
Queens College of The City University of New York - Flushing, NY
GPA:
Accomplishments

CERTIFICATIONS

NASM - CPT Certified Personal Trainer April 2021

CDC John Hopkins Trace Contact Certified
Health & Wellness Coach

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Resume Overview

School Attended

  • Queens College of The City University of New York

Job Titles Held:

  • Sales Administrator
  • Account Manager
  • Import Manager/Inside Sales
  • Sales Coordinator

Degrees

  • Bachelor of Arts

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