LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Sales Administrative Assistant / Delphi Key Operator
Please provide a type of job or location to search!
SEARCH

Sales Administrative Assistant / Delphi Key Operator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SALES ADMINISTRATIVE ASSISTANT / DELPHI KEY OPERATOR
Professional Profile
Personable and professional leader experienced in working under pressure while maintaining a positive and cooperative attitude.  Highly skilled in resolving guest complaints in a professional and calm manner and creating memorable experiences for our high expectations guests.

Highlights
  • MS Office proficient
  • Delphi, Crystal Reports, and Opera PMS proficient
  • Exceptional communication skills
  • Superior organization skills
  • Dependable and reliable
  • Goal-driven
  • Works well under pressure
  • Team player and a leader
Accomplishments
Lead the Front Desk in upsells and helped the team achieve 161% above goal during tenure as a Resort Assistant Manager 
Employee of the Month nominee, (March, 2015)
Employee of the Month nominee, (February, 2012)
Experience
10/2014 to Current
Sales Administrative Assistant / Delphi Key OperatorFour Seasons Resort Jackson Hole - Jackson , WYAssistant to the DOM, (4) Group Sales Managers, Corporate Sales Manager, and PR Manager.  Developed new proposals and collateral for our Sales team.  Created Crystal reports and spreadsheets to serve as tools for the Sales and Catering Managers.  Corresponded with clients by taking sales lead calls, sending deposit invoices, and sending countersigned contracts.  Prepared accounting and financial documents for our clients, Strategic, and for FS Corporate.  Assisted in PR efforts and responsibilities while PR Manager was on maternity leave.
06/2013 to 10/2014
Resort Assistant ManagerFour Seasons Resort Jackson Hole - Jackson, WYManaged front desk staff and was responsible for administrative duties including scheduling, payroll, inventory, and budgeting.  Resolved guest complaints in a professional and calm manner.  Trained new front desk agents of our operations and of our Five-Star, Five-Diamond service level standards.  Successfully lead the Upsell Program and reached 161% above goal in upsells during my tenure as a RAM.  Fostered strong working relationships with all hotel departments.  Improved Medallia scores by creating personal relationships and memorable experiences for our guests and was mentioned numerous times in guest comment cards and Medallia surveys.
06/2012 to 06/2013
Front Desk SupervisorFour Seasons Resort Jackson Hole - Teton Village, WYPerformed managerial duties as the Overnight Relief Manager twice a week.  Completed the night audit and prepared presentations for the following day.  Trained all new Front Desk Agents as the Designated Trainer.  Successfully created new reservations by taking reservation calls while adhering to all Four Seasons standards.  Checked-in, checked-out, and prepared folios for guests.  
Education
2010
Bachelor of Science: Hospitality and Tourism ManagementPurdue University - West Lafayette , IN, USA
Minor in Finance
Coursework in Marketing and Advertising, Hospitality & Tourism Sales, Lodging Management, Financial Management in the Hospitality Industry, Feasibility Studies, and Business Development
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Four Seasons Resort Jackson Hole

School Attended

  • Purdue University

Job Titles Held:

  • Sales Administrative Assistant / Delphi Key Operator
  • Resort Assistant Manager
  • Front Desk Supervisor

Degrees

  • Bachelor of Science : Hospitality and Tourism Management

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Delphi-Systems-Operator-resume-sample

Delphi Systems Operator

Four Seasons Resort Hualalai

Kailua Kona, Hawaii

Key-Operator-Clerk-resume-sample

Key Operator Clerk

COmputing TechnologieS, Inc

Waldorf, Maryland

Key-Data-Operator-resume-sample

Key Data Operator

Franchise Tax Board

Roseville, California

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.