LiveCareer-Resume

Sales Administrative Assistant resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering [Number] years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Skills
  • Confidentiality and Data Protection
  • Ease with Computers and Technology
  • Document and File Management
  • Resource Coordination and Allocation
  • Strong Organizational Skills
  • Research and Analytical Skills
  • Administrative Management
  • Workflow Processes
  • Office Support
  • Multitasking and Time Management
  • Computers and Technology
  • Inquiry Requests
  • Training Junior Team Members
  • Information Updates
  • Applicant Tracking Systems
  • PowerPoint Presentations
  • Expense Report Processing
  • Highly Efficient and Productive
  • Payroll Administration
  • Staff Orientation and Training
  • Database Maintenance
  • Project Schedule Coordination
  • Remote Conferencing
  • Electronic Records Management
  • Account Investigations
  • Employee Timesheet Processing
  • Employee Communications
Work History
Sales Administrative Assistant, 04/2016 to Current
HyattHerndon, VA,
  • Created and maintained reports, documents and presentations to assist with administrative support.
  • Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
  • Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
  • Collected and maintained file of receipts to coordinate expense report submission.
  • Cross-trained to support other teams to meet operational needs and team deadlines.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Updated tracking spreadsheets with latest [Type] and [Type] information.
  • Successfully completed special projects to exceed goals of both [Type] department and overall organization.
  • Increased office participation in special events by creating [Timeframe] newsletter with detailed calendars and other office updates.
  • Achieved [Result] by double-checking accuracy of [Type] forms and [Action].
  • Maximized clerical staff productivity by reorganizing training program and effectively supervising [Number] employees.
  • Surpassed team goals by partnering with [Job title] and [Job title] to implement best practices and protocols.
  • Implemented new [Type] software to take meeting minutes and messages, transcribe notes from [Job title] and digitize over [Number] [Type] records.
Data Entry Specialist, 06/2014 to 04/2016
Qurate Retail GroupFellsmere, FL,
  • Compiled data and reviewed information for accuracy prior to input.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Managed workflow scheduling, data entry and accuracy verification for large data projects.
  • Identified data entry errors and reported to necessary departments.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Organized, sorted and checked input data against original documents.
  • Reviewed completed work for compliance with regulations.
  • Verified accuracy of data before transcribing.
  • Located and corrected data entry errors and reported to management.
  • Supported multiple departments with special projects.
  • Sorted documents and maintained organized filing process.
  • Added documents to file records and created new records to support filing needs.
  • Executed data verification to detect errors.
  • Obtained scanned records and uploaded into database.
  • Outlined appropriate processes and procedures to fulfill and complete inquiries.
  • Monitored database updates and verified for correctness.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Evaluated source documents to locate information needed for each data entry field.
  • Drafted reports for upper management as directed.
  • Compiled information and input into [Type] database.
  • Compiled monthly budget reports, financial spreadsheets and organizational charts to support business operations and improve office organization.
  • Applied data entry knowledge and [Technique] skills to resolve indecipherable or garbled messages.
  • Performed more than [Number] hourly 10-key actions while maintaining [Number]% error rate.
Director of Child Development, 06/2014 to 04/2016
Star Kids AcademyCity, STATE,
  • Created and presented child development training in compliance with organizational standards.
  • Acted as point of contact for mandated reporting of suspected or actual cases of child abuse or neglect.
  • Developed and implemented programs for center-based childcare services.
  • Reviewed monthly financial statement records as related to annual budget and adjusted operations to support attainment of financial goals.
  • Arranged for daily inspections of development center and confirmed compliance with health, safety, fire, facility and program requirements.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
  • Monitored students' progress and provided students and teachers with assistance in resolving problems.
  • Reviewed curriculum to evaluate success and recommend and implement changes.
  • Reviewed and evaluated new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications.
  • Developed budget for center and established controls to adhere to budget.
  • Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
  • Stayed current on [Type] codes and [Type] guidelines to maintain compliant program operations in [State].
  • Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success in only [Timeframe].
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Modernized instructional plans and educational approaches to enhance student learning.
  • Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services.
  • Maximized occupancy of building to achieve return on investment.
  • Articulated center's mission to stakeholders to solicit support in realizing mission.
Education
High School Diploma: , Expected in
Madison Central High School - Richmond, KY
GPA:

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Resume Overview

School Attended

  • Madison Central High School

Job Titles Held:

  • Sales Administrative Assistant
  • Data Entry Specialist
  • Director of Child Development

Degrees

  • High School Diploma

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