Sales Account Executive Resume Example
Energetic Account Executive offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.Bringing five years of related experience. In addition, I am a very Enthusiastic person that is eager to contribute to team success through hard work, attention to detail and excellent organizational skills.Clear understanding of sales cycle and core products and account management. I am Motivated to learn, grow and excel in SaaS, marketing, automotive or software technology industry.Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
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- Consulted with automotive software specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of automotive software solutions for independent and franchise automotive industry
- Managed all sales plan activities, including prospecting and follow up tasks, resulting in new client acquisition
- Acquired seven new automotive dealerships monthly, averaging $7,000.00 in additional revenue per month with average sales cycle of 30-60 days
- Proactively managed client correspondence and recorded all sales tracking and communications with finance managers and vice president of sales
- Responsible for online product demonstration via SaaS, Dealer Management systems (DMS, CRM, Marketing) and Lender Platform to over 5,000 automotive dealers in mid west region of U.S
- Acquired 90% client retention rate through proactive account management and development of tailored automotive software solutions
- Exceeded in revenue of cross sale products by 60%
- Achieved monthly sales of 100% attainment ratio to increase revenue and facilitate selling of core dealer management software services
- Managed quality assurance program, including on-site evaluations and customer surveys
- Managed over 5 auction portfolios and responsible for handling revenue transfer of funds to banking institutions
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Developed team communications and information for weekly inventory and data meetings
- Handled automotive accounts managing vehicle recondition status, title status, and PDI status. Also addressed client inquiries and concerns
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Handled customer service calls daily to address customer inquiries and concerns
- Maintained an 87 point customer service index for 4 months consecutively, which was #1 in region
- Maintained excellent attendance record, consistently arriving to work on time
- Drove operational improvements which resulted in savings and improved profit margins. Consistently averaged low branch overhead, which resulted in 20% additional revenue monthly
- Led rental branch region in Collision waiver sales for 3 months consecutively with collision waiver sales at 90% as a team
- Nominated as top 5 performer for collision waiver sales as a manager
- Created weekly marketing schedule, ensuring increased visibility to local businesses
- Maintained accounts receivables portfolio and collected account receivable payments
- Delegated staff responsibilities and approved employee hours
- Responded to customer concerns swiftly to maintain satisfaction
- Networked and built strong presence with peers to facilitate customer satisfaction and daily rental operations
- Achieved each target benchmark in being top half performer in collision waiver sales in my region and customer service index within my first year of being in management trainee program
- Selected to study branch operations, such as, customer service, marketing, financial services and logistics
- Trained in best practices for communicating and influencing diverse groups customers, vendors and colleagues
- Selected to intern at Enterprise airport operations for 4 months. Top 5 performer in additional revenue during my tenure
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Resume Overview
School Attended
- University of Maryland Global Campus
- Towson University
Job Titles Held:
- Sales Account Executive
- Commercial Account Coordinator
- Branch Management
- Management Trainee
Degrees
- Expected in 2022 Master of Science | Information Technology
2012 Bachelor of Science | Mass Communications studies
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