Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Enthusiastic and highly motivated individual seeking new challenges and opportunities for career growth and advancement in my field as a Customer Service and Travel Professional.
02/2017 to Current SABRE GDS and Air Ticketing Manager Wells Fargo | Concord, NC,
  • Remote Based Position 
  • Management of SABRE GDS System, upgrades, technical troubleshooting, refunds, exchanges, agent issues and training.
  • Air ticketing and fare searches based on client needs; both international and domestic. 
  • Maintaining current airline contract information and keeping agents informed on necessary changes and requirements when booking. 
  • Accurate and professional files kept on clients and travel preferences in a confidential and secure location.
09/2015 to Current Customer Service Manager AVFLIGHT Rochester | City, STATE,
  • Charter Aviation FBO catering to the private sector.
  • TFBO entries and training, invoicing, client account management.
  • Management of CSR staff, training, onboarding, benefits, scheduling.
  • General office duties, arranging hotel accommodations, ground transportation, catering, management of radio communications with aircraft, ATC, and line service; flight tracking, POS maintenance and cash management.
08/2014 to Current Owner/Concierge and Special Event Coordinator The Winey Moms | City, STATE,
  • Planning, coordinating, and booking of hotel accommodations, ground, water and air travel, business and personal, individual and groups.
  • Coordination of meetings, events and special functions with public and private venues.
10/2007 to 05/2014 Airports Supervisor JetBlue Airways | City, STATE,
  • General ticketing, reservation, and gate assist duties; Enforced safety and security measures and protected sensitive zones by completing daily assessments of aircraft and flight crew requirements; Addressed passenger concerns about delays, cancels, crew issues; Management of 42 ground and airport crew members.
  • Annual completion of CRO, GSC, ADA and Drug and Alcohol certification courses to remain compliant with the FAA and NYS DOT requirements.
  • SABRE proficient and current in all skills for utilization and training.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

    Job Titles Held:

    • SABRE GDS and Air Ticketing Manager
    • Customer Service Manager
    • Owner/Concierge and Special Event Coordinator
    • Airports Supervisor


      By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

      *As seen in:As seen in: