Saas Representative Resume Example
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SAAS REPRESENTATIVE
Professional Summary
Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success. Well-qualified marketing professional adaptive to changing market conditions. Ability to provide organization with a focus on revenue and product longevity.
Telesales experience with Wireless, GPS, and Software Sales background plus Web presentation experience leveraging web conferencing tools such as WebEx or GoToMeeting & experience with Salesforce.com
Telesales experience with Wireless, GPS, and Software Sales background plus Web presentation experience leveraging web conferencing tools such as WebEx or GoToMeeting & experience with Salesforce.com
Work History
Saas Representative, 04/2012 to 12/2012
Company Name – City, State
Company Name – City, State
- Managed and recorded all leads from outbound telephone marketing.
- Set up new accounts, established customer credit, and set up payment methods.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Determined the most cost-effective procedures and routes for shipments.
- Communicated with dispatchers, warehouses and customers regarding outgoing orders.
- Updated the database with changes in carrier status.
- Leveraged WebEx or GoToMeeting to meet sale objectives.
- Extensive social media experience.
Career Service Advisor, 04/2012
Company Name – City, State
Company Name – City, State
- Coordinate placement opportunities for students.
- Create environment with learning opportunities for students to prepare them for job search.
- Keep current on job trends, avenues of enhancing job search techniques, etc.
- Create/coordinate seminars for the benefit of students and/or alumni.
- Assist with Internship program.
- Performed mock interviews.
- Ability to counsel/teach students the skills and abilities needed for a successful job search.
- Ability to work independently and exercise good judgement.
- Prepare and post notice of recruitment activities.
- Maintain complete file on all students and job ads. Track placements.
(Set up files, typing, maintain filing and reporting system).
B2B Sales Representative, 12/2010 to 11/2011
Company Name – City, State
Company Name – City, State
- Called Existing AT&T clients to upgrade devices.
- Consistently probed clients for line adds Able to explain the network
- Made 150 calls a day seeking business .Understand the different operating systems.
- And how to build and maintain accounts..
- Documented all customer inquiries and comments thoroughly and quickly.
- Coordinated between billing department and customers to resolve problems.
- Referred unresolved customer grievances to designated departments for further investigation.
- Placed special merchandise orders for customers.
Enterprise Sales Rep, 01/2002 to 04/2010
Company Name – City, State
Company Name – City, State
- Contacted construction companies, architectural firms and interior.
- Designers prospecting & set appointments for field representatives also.
- Coordinated & managed entire installation team.
- High call volume inbound and out.
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Coordinated between billing department and customers to resolve problems.
Auto transport specialist, 09/1995 to 12/2001
Company Name
Company Name
- Arranged shipment of vehicle on a domestic and international level.
- Contacted prospective clients via phone mass email and fax.
- Acquired all necessary documentation require by DOT and or insurance Companies.
- Collected all payments via credit card, electronic checks and check by Fax.!.
Education
Associate of Arts: Business Administration, 2004
Hillsborough Community College - City, State
Hillsborough Community College - City, State
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Resume Overview
School Attended
- Hillsborough Community College
Job Titles Held:
- Saas Representative
- Career Service Advisor
- B2B Sales Representative
- Enterprise Sales Rep
- Auto transport specialist
Degrees
- Associate of Arts : Business Administration , 2004
