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Responsible Waitress with 5 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.
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- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Checked tables and refilled condiments that were running low.
- Completed final preparations of dishes and quickly delivered items to customers.
- Communicated with seated guests for outstanding customer service.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Immediately bussed tables when guests left to prepare for next party.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Greeted newly seated guests quickly and efficiently.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Business Training Institute - Minsk, Belarus
- Major in Spanish and Russian Languages
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School Attended
- Business Training Institute
Job Titles Held:
- Server
- Food Runner
- Server
Degrees
- Bachelor of Arts
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