Consistent Rural Mail Carrier delivering various types of letters, certified mail, parcels and packages to home and business owners via foot or mail truck. Efficient processing skills to sustain on-time delivery. Outstanding skills in prioritizing and executing tasks in fast-paced environments. Service-oriented individual with 15 years experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Hardworking and reliable Carrier with strong ability in multi-tasking. Highly organized, proactive and punctual with team-oriented mentality. Motivated professional. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships.
Skills
GPS use
Vehicle inspections
Mail sorting
Insured mail procedures
High-priority mail
Route planning
Mileage documentation
Project planning
Time management
Critical thinking
Organizational skills
Clerical
Problem resolution
Adjusting routes
Delivery procedures
Service planning
Processing orders
Monitoring field personnel
Coordinating urgent deliveries
Critical thinker
Schedule coordination
Customer relationship management
Communication
Experience
08/2007 to Current
Rural Letter CarrierAya – Portland, ME,
Sorted mail, arranging in delivery sequence for distribution.
Obtained signatures for registered, certified and insured mail.
Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
Maintained accurate records of deliveries.
Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
Delivered various types of mail on routes according to strict timelines.
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Routed all classes of mail in sequence of delivery along established route.
Handled undeliverable mail in accordance with established procedures.
Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Separated mail to be transported to relay boxes along route for subsequent delivery.
Cleaned and checked over vehicle after completion of all daily deliveries.
Obtained receipts for registered and certain insured mail.
Assisted customers in receiving oversized parcels by carrying items inside.
Sold stamps and money orders to mail customers along daily route.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
01/2007 to 09/2011
Certified Nursing AssistantJma Hrm – Los Altos, CA,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system.
Delivered nursing assistance to residents in 80-bed care facility.
Delivered personal nursing assistance in pre- and post-operative situations.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Collected and documented vital signs to track current patient conditions.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Took patients' blood pressure, temperature and pulse and documented height and weight.
Engaged with patient family and friends to provide courteous visit experience.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Answered patient and family questions to educate on optimal treatment procedures.
Comforted patients and provided each with reassurance and encouragement.
Followed safe lifting techniques and individual resident lifting instructions.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Assisted with adequate nutrition and fluid intake.
Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Managed supplies and restocked inventory to promote optimal availability for patient care.
Maintained composure and efficiency during rapid response situation and emergency codes.
Provided compassionate care and clear communication in dealing with issues of death and dying.
03/2002 to 08/2006
Medical ReceptionistGila River Health Care – Gila River Districts, AZ,
Entered insurance, demographics and health history into patient database.
Called patients to confirm scheduled appointments and obtain additional details.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Processed patient payments and scanned identification and insurance cards.
Protected patients by observing strict HIPAA guidelines.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Answered multi-line phone system and directed callers to requested personnel and departments.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Informed patients of financial responsibilities prior to rendering services.
Handled correspondence, managed files and performed other clerical duties for office staff.
Conducted patient intake interviews to collect medical information and insurance details.
05/1998 to 10/2001
DispatcherHarmon Ready Mix – City, STATE,
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Kept detailed and updated records of calls in physical and electronic databases.
Managed daily delivery and work schedules to maximize coverage.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Answered customer requests with information about product availability, shipping information and status updates.
Supervised driver dispatching, route planning and vehicle tracking for over [8] drivers.
Reported delays, accidents or other traffic and transportation situations.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.