Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering three years of carrier experience on high-volume routes.

  • Sorting and delivery
  • Incident reporting
  • Undeliverable mail handling
  • Postal regulations
  • Route navigation
  • Change-of-address orders
  • Mail-sorting and delivery sequence
  • Local area route knowledge
  • Certified mail processing
  • Registered mail protocols
  • Operations management
Work History
12/2017 to Current
Rural Carrier Associate Fedex Cross Border Rochester, NY,
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Helped customers by carrying over sized parcels inside residences.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Determined and recommended methods to address improvement opportunities.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
08/2015 to 12/2017
Custodian Applied Medical Distribution Corporation Houston, TX,
  • Established and maintained clean and comfortable environments in school buildings by vacuuming, cleaning windows and dusting.
  • Wiped down tabletops, chairs and condiment containers.
  • Dusted all furniture and fixtures thoroughly and carefully.
  • Washed and sanitized dirty dishes by hand and by using dishwasher.
  • Protected and maintained carpets with regular steam cleaning and shampooing.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Washed and spot-cleaned files, desktops, office Claire, partitions, doors and walls.
  • Dismantled, cleaned and replaced light fixtures.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Kept janitorial closets clean and organized.
  • Steam cleaned and shampooed carpeted areas.
  • Checked in and stocked inventory throughout facility.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Sanitized bathrooms, showers and locker rooms.
  • Inspected facility and grounds and picked up any trash.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Cleaned windows, Claire partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
05/2014 to 06/2015
Order Selector Wegmans Food Markets Westwood, MA,
  • Stocked merchandise, clearly labeling items, arranging according to size or color, and preparing attractive displays.
  • Completed physical inventory counts.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Greeted customers and directed to requested products.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Expected in 06/2008
High School Diploma:
Robert M Shoemaker High School - Killeen, TX

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School Attended

  • Robert M Shoemaker High School

Job Titles Held:

  • Rural Carrier Associate
  • Custodian
  • Order Selector


  • High School Diploma

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