(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
I am looking for a management position with a growing company where I can apply my experience to increase the company's reputation and profitability. Use of sales experience, positive interaction, and team handling abilities to generate optimable operations results and achieve ever increasing customer satisifaction and sales figures.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
, Expected in 2011 IUP Police Acadaemy Act 120 training Indiana, Pa : - GPA :
Colorado Technical University Colorado Springs, Co Expected in 2009 Bachelor of Science : Criminal Justice - GPA : Summa Cum Laude Criminal Justice Summa Cum Laude
Colorado Technical University Colorado Springs, Co Expected in 2007 Assiciate of Science : Criminal Justice - GPA : Criminal Justice
Professional Experience
Fedex Cross Border - Rural Carrier Associate
Middletown, CT, 01/2013 - Current
  • Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
  • Sort mail for delivery, arranging it in delivery sequence.
  • Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
  • Return to the post office with mail collected from homes, businesses, and public mailboxes.
  • Turn in money and receipts collected along mail routes.
  • Sign for cash-on-delivery and registered mail before leaving the post office.
  • Record address changes and redirect mail for those addresses.
  • Register, certify, and insure parcels and letters.
  • Hold mail for customers who are away from delivery locations.
  • Travel to post offices to pick up the mail for routes and/or pick up mail from postal relay boxes.
  • Enter change of address orders into computers that process forwarding address stickers.
  • Bundle mail in preparation for delivery or transportation to relay boxes.
  • Leave notices telling patrons where to collect mail that could not be delivered.
  • Meet schedules for the collection and return of mail.
  • Return incorrectly addressed mail to senders.
  • Complete forms that notify publishers of address changes.
  • Maintain accurate records of deliveries.
  • Answer customers' questions about postal services and regulations.
  • Sell stamps and money orders.
  • Provide customers with change of address cards and other forms.
  • Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
York Hospital - Security
York, ME, 01/2011 - 01/2013
  • Protected property by patrolling the area.
  • Monitored enterances to property through surveillance.
  • Identified visitors or workers and ask for proper documents.
  • Guarded against theft and maintain security.
  • Responded to alarms and calls of distress.
  • Stoped suspicious people and ask for identification.
  • Idenified thefts and file police reports.
  • Called for aid if necessary.
  • Used walkie-talkies, cell phones and other means of communication to stay in contact with other security personel.
  • Answered telephone calls to take messages, answer questions, and to provide information to callers and management during non-buisness hours.
  • Issued tickets and citations.
  • Reported rule infractions and violations.
  • Evicted violaters and help apprehend criminals.
  • Inspected and adjust security systems equipment and machinery for possible tampering and misuse.
  • Regulated and monitor buildings systems.
  • Inspected windows and doors to make sure all are locked and secure.
Tumi, Inc. - Assistant Manager
Chicago, IL, 01/2009 - 01/2010
  • Assisted the store manager in daily operation of the store (occasionally assuming store responsibility in his absence) Sold merchandise to customers Ensured Dollar Generals standard of store preservation was being followed by staff Took responsibility for keeping the store cleaned and uncluttered by managing team of sweepers and cleaners.
  • Assisted manager in placing purchase orders and managing inventory Completed all training materials and communicated company news letters and information to staff as needed.
  • Recorded information from registers manually Completed daily registering and store open/close functions Took responsibility of company bank deposits as required by the store manager.
  • Assisted in receiving of store merchandise.
  • Helped in resetting the store.
  • Assisted in stocking.
  • Maintianed a watchful eye for theft.
Total Wine - Cashier
Metairie, LA, 01/2007 - 01/2009
  • Received payment by cash, check, credit cards, vouchers, or automatic debits.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greeting customers entering establishment.
  • Maintaining a clean and orderly checkout areas.
  • Established or identify prices of goods, services, and tabulated bills using calculators, cash registers, or optical price scanners.
  • Recieved trucks and merchindise and put out for sale.
Burlington Stores Inc - Third Key Supervisor
Von Ormy, TX, 01/1996 - 01/1997
  • Assisted in directing the day-to-day operations of the retail store.
  • Ensured customer needs were met, complaints resolved, and service is quick and efficient.
  • Motivate, train, coach, and supervise personnel.
  • Lead, and executed short term and long term sales plans for success.
  • Ensured all products and displays are merchandised effectively to maximize sales and profitability.
  • Assisted with supervising inventory management and purchase of product as needed for the store.
  • Recived trucks and merchindise and put out for sale.
  • Greeting customers entering establishment.
  • Established or identified prices of goods and services, tabulated bills using calculators, cash registers, or optical price scanners.
Jewlery Dept. - Cashier Associate
City, STATE, 01/1992 - 01/1996
  • Welcome and address customers in a professional manner.
  • Managed a high volume of customers in a courteous and friendly way.
  • Informed customers about available products, ongoing sales, discounts, and promotions.
  • Gave product suggestions to customers when needed.
  • Assisted customers in product selections based on their needs.
  • Performed cash or credit card transaction for customers purchases.
  • Handled cash register and managed cash recieveble and payables.
  • Arranged the product display areas in a visually appealing manner.
  • Collaborated with other sales team to offer quality customer service.
  • Executed operational and sale techniques while extending outstanding services to customers.
  • Followed merchandising standards and assisted in merchandisting tasks when needed.
Community Service
Additional Information
  • Interests My primary interst is to belong to a reputable company where I can apply my knowledge, skills and job skills, thus enriching the information and expertise to my good personal and professional performance, and similarly, to collaborate in the development and growth of the compamy in providing my services.
  • 3
ask, calculators, cash register, cash registers, coach, credit, customer service, delivery, directing, doors, driving, forms, inventory management, inventory, letters, machinery, managing, merchandising, mail, money, office, windows, payables, personnel, pick, Police, quality, quick, receiving, retail, sales, sales plans, scanners, store manager, supervising, take messages, telephone, phones, training materials, transportation

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School Attended

  • Colorado Technical University
  • Colorado Technical University

Job Titles Held:

  • Rural Carrier Associate
  • Security
  • Assistant Manager
  • Cashier
  • Third Key Supervisor
  • Cashier Associate


  • IUP Police Acadaemy Act 120 training Indiana, Pa
  • Bachelor of Science
  • Assiciate of Science

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