Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic Office Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of computer software and customer relations. Motivated to learn, grow and excel in a new position.

  • Undeliverable Mail Handling
  • Recordkeeping
  • Inventory Maintenance
  • Due Diligence
  • Mail Sorting
  • Sorting
  • Global Positioning Systems (GPS)
  • Customer Complaint Resolution
  • Postal regulations
  • Sorting and delivery
  • Incident Reporting
  • Mail-sorting and delivery sequence
  • Registered mail protocols
  • Route Navigation
  • Change-of-address orders
  • Address management system
  • Delivery records
  • Local area route knowledge
  • Written Communication
  • Multitasking abilities
  • Troubleshooting
  • Self-motivated professional
  • Critical thinking
  • Computer proficiency
  • Planning and Coordination
  • Spreadsheet management
  • Business administration
  • Multi-line phone proficiency
  • Filing and data archiving
  • Bookkeeping
  • Computer skills
  • Customer Service
  • Microsoft Office
  • Good listening skills
Work History
Rural Carrier Associate, 01/2019 to 01/2021
FedexFort Myers, FL,
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Collaborated with to achieve all mail and packages delivers for the day.
  • Carried out day-day-day duties accurately and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed deliverly to ensure compliance within regulations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Handled day-to-day running of mail, ensuring high levels of productivity and progression.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Helped customers by carrying oversized parcels inside residences.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Junior Buyer, 07/2015 to 11/2018
Snc LavalinTavares, FL,
  • Managed vendor purchase order process including dispatch, delivery and invoicing.
  • Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
  • Conferred with management, quality, maintenance or engineering to match customer preferences.
  • Administered project-based data entry assignments within database for accurate record-keeping.
  • Reviewed order updates to identify best practices aligned with corporate goals.
  • Tracked inventory shipments.
  • Generated reports detailing inventory and company performances.
  • Prepared packages for shipment, pickup and courier services for prompt delivery.
  • Maintained complete documentation and records of all purchasing activities.
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
  • Developed and improved account relationships.
  • Documented purchasing information in database to maintain detailed and accurate records.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Reviewed proposals, qualified vendors and recommended optimal suppliers.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Met with suppliers to assess changes and determine proper courses of action.
Office Manager's Assistant, 01/2011 to 07/2015
Foster And Foster Realty And AuctionCity, STATE,
  • Oversaw office inventory activities, including ordering, requisitions and stocking.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed database, including troubleshooting, maintenance, updates and report generation.
  • Arranged office conferences for company employees and guests.
  • Sourced vendors for special project needs and negotiated contracts.
  • Developed standard operating procedures for all administrative employees.
  • Compared vendor prices and negotiated for optimal savings.
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Managed office operations while scheduling appointments.
  • Communicated corporate objectives through regular correspondence and scheduled status updates.
  • Wrote and help agents with contracts and all paperwork.
Associate Of Business Administration: Business Administration, Expected in 12/2018
Motlow State Community College - Tullahoma, TN
Computer Technology : Computer And Information Sciences, Expected in 12/2009
Tennessee Technoly Center - McMinnville, TN,

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School Attended

  • Motlow State Community College
  • Tennessee Technoly Center

Job Titles Held:

  • Rural Carrier Associate
  • Junior Buyer
  • Office Manager's Assistant


  • Associate Of Business Administration
  • Computer Technology

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