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rural carrier associate resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable Rural Carrier Associate with proven dedication to quickly pick up new assignments. Devoted to customer satisfaction and consistently exceeding performance targets. Safe driver with efficient and organized approach.

Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about mail processes and main carrying restrictions.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Postal regulations
  • Sorting and delivery
  • Undeliverable mail handling
  • Incident reporting
  • GPS use
  • Mail sorting
  • Route planning
  • High-priority mail
  • Insured mail procedures
  • Mileage documentation
  • Organization
  • Teambuilding
  • Time management
  • Customer service
Experience
03/2018 to 01/2022 Rural Carrier Associate Fedex Cross Border | Fort Collins, CO,
  • Drove a long life vehicle and delivered mail to rural locations.
  • Collected mail from customers and brought back to facility for processing and sorting.
  • Followed strict package safety standards to protect customers and team members.
  • Distributed parcels and letters across multi-mile daily route of homes and businesses.
  • Met performance targets consistently through hard work and efficient handling of each stop.
  • Handled missing postage and returned mail for route customers.
  • Sorted mail, arranging in delivery sequence for distribution.
  • Obtained signatures for registered, certified and insured mail.
  • Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
  • Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Handled undeliverable mail in accordance with established procedures.
  • Routed all classes of mail in sequence of delivery along established route.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Took outgoing mail from customers by hand and obtained letters from boxes.
  • Delivered various types of mail on routes according to strict timelines.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
05/2016 to 06/2017 Assistant Manager Ollie's Bargain Outlet | West York, PA,
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
08/2012 to 03/2014 Food Service Worker St. Mary's Health Care System Inc. | Athens, GA,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Washed, peeled, and seeded fruits and vegetables.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
03/2010 to 05/2012 Food Service Worker St. Mary's Health Care System Inc. | Lavonia, GA,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Washed, peeled, and seeded fruits and vegetables.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
Education and Training
Expected in 05/2012 to to High School Diploma | Sheridan High School, Sheridan, WY GPA:

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Resume Overview

School Attended

  • Sheridan High School

Job Titles Held:

  • Rural Carrier Associate
  • Assistant Manager
  • Food Service Worker
  • Food Service Worker

Degrees

  • High School Diploma

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