Rtv Clerk Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Organized and proactive individual with 16 years of overseeing accurate performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional customer service skills. Reliable and professional worker with training in sales, marketing, shipping, receiving, as well as management in all areas. Determination to exceed productivity and service objectives every day.

  • Issue and conflict resolution
  • People skills
  • Team management
  • Organization
  • Multitasking
  • Time management
  • Customer Service
  • Safety regulations
  • Shipping and receiving understanding
  • Problem-solving abilities
  • Retail sales customer service
  • Administrative duties
  • AS/400
  • Dependable and reliable
  • Self starter
RTV Clerk, 09/2015 to Current
Bj's Wholesale Club, Inc. Haverhill, MA,
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Assisted with inventory management by conducting regular cycle counts and product audits.
  • Verified vendor deliveries with scanner to maintain accurate inventory counts.
  • Received orders via phone, mail, fax and internet daily.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Contacted internal and external vendors and customers to obtain information for inbound or outbound shipments.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Monitored merchandise received and shipped from facility in computer system.
  • Contacted transport companies and suppliers to expedite, trace or return shipments.
  • Obtained required documentation to move cargo onward.
  • Quarantined chemicals and followed company guidelines, Environmental Protection Agency rules, Department of Transportation regulations and disposal site protocols.
  • Handled hazardous waste in alignment with company and environmental policies and regulations.
  • Complied with company policies, as well as federal and local requirements, to maintain team and public safety.
Marketing Manager, 01/2014 to 09/2015
Trane Technologies Plc Holland, OH,
  • Exceeded sales and profit goals by supervising all marketing and planning activities.
  • Strengthened product branding initiatives by developing communication campaigns, promotional materials, and market intelligence for unsaturated market to maximize outreach.
  • Formulated and launched marketing and promotional campaigns to maximize profits.
  • Boosted advertising exposure by negotiating rates and magazine placements.
  • Improved Executive Membership Base to highest percentage in the district.
  • Maintained strong knowledgebase of product options and sales promotions to better serve every customer.
  • Kept member service area clean and neat with well-stocked supplies and fliers.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
  • Consulted with customers regarding needs and addressed concerns.
  • Processed cash and check deposits every day.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Assessed and filtered resumes from potential job candidates to identify qualified individuals.
Merchandising Manager, 09/2011 to 01/2014
Michaels Stores South Charleston, WV,
  • Determined direction for seasonal merchandise by researching and analyzing trends.
  • Maintained records of inventory stock and shrinkage by conducting product audits.
  • Increased sales through targeted merchandising plans and stocking of desirable inventory.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Organized and prioritized projects.
  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Trained newly hired top talent to fill key positions and maximize productivity.
Supervisor - Various Areas, 11/2008 to 09/2011
Costco Wholesale City, STATE,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Conducted employee evaluations and reviews.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education and Training
High School Diploma: , Expected in 05/2002
Highland High School - Highland, WI,

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Highland High School
Job Titles Held:
  • RTV Clerk
  • Marketing Manager
  • Merchandising Manager
  • Supervisor - Various Areas
  • High School Diploma

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