Courteous Route Drivery Driver and accomplished company ambassador who builds lasting customer relationships by supplying consistent and friendly service and completing deliveries on time.Customer-oriented Driver who maintains thorough and accurate records and notes to keep management informed of delivery progress.
- Pallet jack and hand truck operation
- Punctual and reliable
- Responsible driver
- Experienced manual transmission driver
- Defensive driver training
- Valid Chauffeur Driver's License and DOT Certificate
- Perfect attendance record
- Excellent sense of direction
- Courteous and polite demeanor
- Exceptional written and verbal communication skills
Creative Problem Solving:
- Resolved product issue through consumer testing.
Protective Services
- Applied safety procedures and policies as outlined in Department Safety Manual.
Marketing
- Implemented sales strategies which resulted in 40% growth of customer base on my route.
Client Interface
- Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.
Troy, MI, 04/2006 - Current
Completed a daily pre-trip inspection checklist before first delivery of the day.Selected the most efficient routes in compliance with delivery instructions and fuel policy.Presented customers with bills and receipts and collected payments for goods delivered.Established long-term customer relationships through prompt and courteous service.Resolved customer complaints and adjusted orders.Processed payments by accepting cash, checks and credit card payments.Verified loads against shipping papers.Notified branch management of any vehicle safety concerns and issues.Obtained signatures needed to complete and process all paperwork in a timely manner.Answered customer questions regarding shipments.Reported any errors found on delivery documents to supervisor.
City, STATE, 04/1998 - 07/2004
Operated manual and mechanical equipment in a safe and efficient mannerOperated heavy equipment, including 3 phase saws, forklifts, stair climbers and pallet jacks..Loaded and unloaded merchandise at our warehouse locations.Verified the contents of inventory loads against shipping papers.Loaded and unloaded 4trailers each day.Established long-term customer relationships through prompt and courteous service.Resolved customer complaints and adjusted orders.Verified loads against shipping papers.Met and surpassed productivity targets and quality standards.Handled merchandise in accordance with product handling standards.Verified sales orders before loading and unloading merchandise.
City, STATE, 08/1995 - 04/1998
Operated manual and mechanical equipment in a safe and efficient manner.Operated heavy equipment, including 3 phase saws, forklifts, stair climbers and pallet jacks.Met and surpassed productivity targets and quality standards.Answered customer questions regarding shipments.Handled merchandise in accordance with product handling standards.Verified sales orders before loading and unloading merchandise.Reported any errors found on delivery documents to supervisor.Loaded and unloaded merchandise at our warehouse locations.Pulled customer tickets to fulfill orders.Verified the contents of inventory loads against shipping papers.Loaded and unloaded 5 trailers each day Completed a daily pre-trip inspection checklist before first delivery of the day. Selected the most efficient routes in compliance with delivery instructions and fuel policy.Presented customers with bills and receipts and collected payments for goods delivered.Established long-term customer relationships through prompt and courteous service.
City, STATE, 11/1989 - 08/1995
Operated heavy equipment, including 3 phase saws, forklifts, stair climbers and pallet jacks.Met and surpassed productivity targets and quality standards.Verified loads against shipping papers.Resolved customer complaints and adjusted orders.Established long-term customer relationships through prompt and courteous service.Loaded and unloaded 2 trailers each day.Completed a daily pre-trip inspection checklist before first delivery of the day.Selected the most efficient routes in compliance with delivery instructions and fuel policy.Presented customers with bills and receipts and collected payments for goods delivered.Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.Established long-term customer relationships through prompt and courteous service.Resolved customer complaints and adjusted orders.
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School Attended
- Ferris State College
- Oakland Community College
Job Titles Held:
- Route Delivery Driver
- Saw Operator/Picture Framer
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