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Ross Associate Resume Example

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ROSS ASSOCIATE
Professional Summary

Experienced cashier with over 5 years of experience in dealing with money and purchases. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Microsoft Technology Associate
  • Cross-selling products and services
  • Maintaining standards
  • Community engagement
  • Customer assistance
  • Refunds and exchanges
  • Product upselling
  • Payment collection
  • Credit card processing
  • Cash register operations
  • Stocking and Replenishing
  • Identification Checks
  • Cash Drawer Management
  • Bagging and Packaging
  • Merchandise Restocking
  • ID Verification
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Shelf-cleaning
  • Receipt and refund issuance
  • Order taking
  • Staff Training
  • Good telephone etiquette
  • Bagging assistance
  • Coupons and gift cards
  • Price changes
  • Check cashing
  • Coaching and mentoring
  • Cash owed calculations
  • Purchase assistance
  • Payment accepting
  • Store merchandise stocking
  • Cash register skills
  • Cash Handling
  • Sales expertise
  • Store opening and closing
  • Loss prevention
  • Guest Services
  • Cleaning
  • Product Knowledge
  • Product Sales
  • Product Location
  • Customer service
  • Problem resolution
  • Team management
  • Relationship development
Work History
Ross Associate , 12/2019 to Current
Chipotle – Laguna Niguel , CA
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Cleaned bathrooms, dusted furniture, vacuumed, swept and mopped floors and disposed of trash to present facility in positive fashion.
  • Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
  • Supported promotional plans by updating signage with price changes.
  • Managed inventory storage in clean and organized fashion.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Stocked merchandise each shift, clearly labeling items, arranging according to size or color and preparing attractive displays.
Cashier, 06/2018 to 12/2020
Chipotle – Lake Havasu City , AZ
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed payments and counted change to complete transactions.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Greeted customers and responded to requests for information.
  • Performed cash, card and check transactions for customer purchases.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Operated and sanitized kitchen and food preparation equipment.
Cashier, 06/2018 to 12/2019
Cedar Fair Entertainment Company – Galveston , TX
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Trained as cashier and provided back-up coverage to provide customers with optimal support.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Shoveled or scooped food materials into containers and machines for processing and transport.
  • Communicated with all the team members to guarantee continuous production of correct product at high quality levels with minimal wasted time and materials.
  • Reviewed titles, insurance, and flood zone certifications to meet closing standards for each property.
  • Completed required points listed in LOS to complete accurate disclosures and related documentation.
  • Maintained checklists of required documentation and open issues affecting closings.
Baker, 02/2017 to 01/2018
Bunny Boots Bakery – City , STATE
  • Established and maintained positive vendor relationships.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Developed new products based on seasonal ingredients, holidays and dessert trends.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Iced and airbrushed cakes and other pastries for customized orders.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Cleaned and maintained kitchen equipment and oven.
  • Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
Education
High School DiplomaValencia College - City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Word choice
  • Length
  • Measurable results

Resume Overview

School Attended

  • Valencia College

Job Titles Held:

  • Ross Associate
  • Cashier
  • Baker

Degrees

  • High School Diploma

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