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room service operator resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
I am a skillful person with Facility for the learning and adjustment to structural changes or organizational.I’m a capable person in the managing of IT systems like Word, Excel, Power Point and other office tools.Capacity of leadership and excellent interpersonal relations.Labor suitable performance, with aptitude to realize all the labors entrusted in conformity with the acquired knowledge, in constant search of professional and personal excellence, characterizing me for the constant investigation with a permanent trend to contribute to the growth and strengthening of the organization where I work.
Highlights
  • Call center experience
  • High customer service standards
  • Troubleshooting skills
  • Conflict resolution proficiency
  • Customer service management expertise
  • Strong problem solving ability
Experience
Room Service Operator, 2016 - 06/2016
Marriott International Aventura, ,
  • Provided accurate and appropriate information in response to customer inquiries.
  • Built customer loyalty by placing follow-up calls for customers who reported product issues.
  • Properly directed inbound calls in phone queues to improve call flow.
Bilingual Recepcionist, 02/2015 - 2015
A. Duie Pyle, Inc Robbinsville, NJ,
  • Receive inbound calls from Colombia and all around the world either way in English or Spanish in order to connect the caller with the right person.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Realize daily informs from the inbound and outbound calls done.
Customer Service Representative, 07/2014 - 02/2015
Convergys City, STATE,
  • Receive Inbound Calls from AT&T Postpaid and Prepaid customers.
  • Provided accurate and appropriate information in response to customer inquiries about them bills.
  • Troubleshoot technical problems from them services.
Technical and Customer Service Representative, 07/2013 - 05/2015
Teleperformance City, STATE,
  • Receive Inbound Calls from Comcast Customers.
  • Troubleshoot them home services in order to fix the service.
  • At the same time sale another home service to the customer
Education
: In Progress, Expected in
-
National University Unad - Bogota, Cundinamarca
GPA:
Status - Business Administration
High School Diploma: , Expected in 2011
-
Gimnasio Panamericano - Ibague, Tolima
GPA:
Status -
: Elementary School, Expected in 2009
-
Presentacion School - Ibague, Tolima
GPA:
Status -
Skills
  • Professional and friendly
  • Careful and active listener
  • Strong public speaker Multi-tasking
  • Multitasking

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Resume Overview

School Attended

  • National University Unad
  • Gimnasio Panamericano
  • Presentacion School

Job Titles Held:

  • Room Service Operator
  • Bilingual Recepcionist
  • Customer Service Representative
  • Technical and Customer Service Representative

Degrees

  • High School Diploma

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