Room Service Operator Resume Example
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ROOM SERVICE OPERATOR
Summary
I am a skillful person with Facility for the learning and adjustment to structural changes or organizational.I'm a capable person in the managing of IT systems like Word, Excel, Power Point and other office tools.Capacity of leadership and excellent interpersonal relations.Labor suitable performance, with aptitude to realize all the labors entrusted in conformity with the acquired knowledge, in constant search of professional and personal excellence, characterizing me for the constant investigation with a permanent trend to contribute to the growth and strengthening of the organization where I work.
Highlights
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Experience
01/2016 to 07/2016
Room Service OperatorMarriott International － Aventura
- Provided accurate and appropriate information in response to customer inquiries.
- Built customer loyalty by placing follow-up calls for customers who reported product issues.
- Properly directed inbound calls in phone queues to improve call flow.
03/2015 to 01/2015
Bilingual RecepcionistA. Duie Pyle, Inc － Robbinsville , NJ
- Receive inbound calls from Colombia and all around the world either way in English or Spanish in order to connect the caller with the right person.
- Provided accurate and appropriate information in response to customer inquiries.
- Realize daily informs from the inbound and outbound calls done.
08/2014 to 03/2015
Customer Service RepresentativeConvergys － City , STATE
- Receive Inbound Calls from AT&T Postpaid and Prepaid customers.
- Provided accurate and appropriate information in response to customer inquiries about them bills.
- Troubleshoot technical problems from them services.
08/2013 to 06/2015
Technical and Customer Service RepresentativeTeleperformance － City , STATE
- Receive Inbound Calls from Comcast Customers.
- Troubleshoot them home services in order to fix the service.
- At the same time sale another home service to the customer
Education
In ProgressNational University Unad － City, State, ColombiaBusiness Administration
2011
High School DiplomaGimnasio Panamericano － City, State, Colombia
2009
Elementary SchoolPresentacion School － City, State, Colombia
Skills
- Professional and friendly
- Careful and active listener
- Strong public speaker Multi-tasking
- Multitasking
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Resume Overview
School Attended
- National University Unad
- Gimnasio Panamericano
- Presentacion School
Job Titles Held:
- Room Service Operator
- Bilingual Recepcionist
- Customer Service Representative
- Technical and Customer Service Representative
Degrees
- In Progress
High School Diploma
Elementary School
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