RMA Resume Example

• Used software to process patient payments and update accounts.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
• Recorded vital signs and medical history forpatients each.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Scheduled appointments for patients via phone and in person.
• Collected forms, copied insurance cards and to coordinate patient information for billing and insurance processing.
• Educated patients about medications, procedures and physician's instructions.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
• Completed basic physical assessments of patients to provide optimal care.
• Communicated with patients by phone and via written correspondence.
• Troubleshot malfunctioning equipment and test systems.
• Took messages using
• Selected equipment for use in ultrasound setup according to specifications of examination.
• Carefully prepared, reviewed and submitted patient statements.
• Organized charts, documents and supplies to maintain team efficiency.
• Contributed to efficient office operations by triaging patients by severity of medical complaint.
• Removed strip printout from equipment to obtain permanent record of internal examination.
• Reduced patient wait time by 15%
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
• Assisted with technical treatments and entered information in patient records and charts.
• Initiated dialysis treatment according to prescribed orders.
• Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
• Improved patient care and daily task efficiency resulting in smoother operations.

• Used software to process patient payments and update accounts.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
• Recorded vital signs and medical history for patients each.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Scheduled appointments for patients via phone and in person.
• Collected forms, copied insurance cards and to coordinate patient information for billing and insurance processing.
• Educated patients about medications, procedures and physician's instructions.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
• Completed basic physical assessments of and patients to provide optimal care.
• Communicated with patients by phone and via written correspondence.
• Took messages
• Managed whole lab and what they needed fpr me to do

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• Issued referrals to obtain specialized care for patients.
• Introduced customers to new offerings and updated accounts.
• Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
• Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.