Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Profile
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skill Highlights
  • Risk Manager
  • Career profile_______________________________
  • A highly experienced Risk Management Professional with 27+ years experience in Risk Management, Claims Administration, Third Party Administration with 700+ hours or related continuing education. Recognized in 2006 as the Preferred Governmental Insurance Trust's Risk Professional of the Year. Outstanding communication skills and a proven track record negotiating with claimants, attorneys, brokers, and insurance carriers. Adept at loss analysis and forecasting, risk financing, claims administration and safety assessments. Handled and supervised more than 10,000+ litigated and non-litigated claims, analytical, thorough, ethical, driven and committed.
  • Michael Claire is an outstanding Risk Manager and incredible team member. I never met a more dedicated or effective risk professional."
  • Terry Stewart Former City Manager - City of Cape Coral and Former Town Manager - Town of Fort Myers Beach
  • I have had the pleasure of working with Mike for several years now. Mike consistently impresses me with his dedication to his job and his ability to execute for the betterment of the City at every turn." Dana Coston, Detective Sergeant, Cape Coral Police Department
  • Core Competencies__________________________________________
  • Workers' Compensation
  • General Liability
  • Errors & Omissions
  • Fleet Coverage
  • Inland Marine
  • Boiler & Machinery
  • Monies & Securities
  • Disability Management
  • Automobile Liability
  • Safety Programs
  • Litigation Management
  • Loss Forecasting
  • Self-Insured Programs
  • Surety & Fidelity Bonding
  • Police Professional Liability
  • Property & Fire
  • Microsoft Windows, MS Word, Excel, Outlook, Access, Power Point, Internet Explorer, Word Perfect, Publisher, Risk Management Information Systems, Quicken, MS Money, Riskmaster
Education
Westfield State College Westfield, Ma. Expected in May 1986 Bachelor of Science : Criminal Justice - GPA : Criminal Justice Insurance Institute of America Supervisory Course Risk Management for Public Entities (RMPE) Florida Department of Insurance Independent Adjuster - All Lines License # A213427
Core Accomplishments
Professional Experience
Amazon.Com, Inc. - Risk Manager
Taunton, MA, 01/2003 - Present
  • for the fastest growing City, second largest land mass, and fourth largest City in Florida Took the city from a fully insured program in a municipal pool to a self-insured program Reduced premium and claims from $3.8 million annually to an average of $2.1 million Oversees a Property TIV of $400 million Negotiated lower insurance premiums on several lines of coverage Established self-insured Workers' Compensation Program Administers and supervises the City's workers' compensation program Manages a self-insured Fleet of 1,250+ vehicles for comprehensive and collision coverage, saving an average of $160,000 annually Established a medical referral network to treat and manage all employee work related injuries Wrote and implemented a return to work program (work-related injuries) that cut lost time by 85% Wrote and implemented a return to work program (non-work related injuries / illnesses) that resulted in maximizing staff production and minimizing the financial and liability exposure while working in a light duty capacity Wrote and implemented a mandatory light duty return to work program for all work-related injured employees Implemented accident investigations resulting in a reduction in repeat accidents Established a post accident training program Managed a claims administration program that has resulted in 68% of all claims closed without litigation or payment Established an in-house claims administration that resulted in a Loss Adjustment Expense savings with an annual average of $300,000 Wrote, established and managed a subrogation program realizing approximately a $150,000 annual collection Identifies, analyzes and controls exposure to loss for current and proposed facilities, conditions, programs and other activities including damages to property and injuries to employees and citizens involving City owned and operated properties Develops and prepares recommendations regarding the method of funding potential risk such as developing, coordinating and negotiating insurance, self insurance and pooling programs Develops, implements and supervises claims administration programs, including insurance coverage, claims review/processing and recovery of expenses paid as a result of damage to City property Ensures a viable risk management, safety, and environmental program Established and administers risk management/safety development and training programs Works in conjunction with pool director, attorneys, insurance adjusters, etc.
  • in the investigation, defense and settlement of claims Reviews and verifies certificates of insurance and develops standards for purchase orders, leases, special events, and other documents and agreements to insure proper coverage and /or risk transfer Prepares forecast of insurance and other risk management costs for budget and planning purposes Attends depositions, mediations, hearings and trials on behalf of the City Chairs the City's Insurance Advisory Committee Provides counsel to management on a broad range of risk management issues.
Veterans Administration - Claims Operations Manager
Huntington, WV, 01/2001 - 01/2003
  • was part of a team that designed, built and implemented an Auto Physical Damage solution to the insurance industry that provided alternative repair facilities with a call center environment.
Crawford & Company - Claims Branch Manager, Assistant Operations Supervisor, Branch Claims Supervisor
, , 01/1988 - 01/2001
  • Adjuster in Charge, Casualty Claims / Property Claims Adjuster Over 14 years, transferred and promoted nine times along the east Coast from Massachusetts, New York, New Jersey, and South Carolina to Florida.
FT Reserve - Police officer
City, STATE, 01/1979 - 01/1983
  • for a small town of approximately 3,500 people.
  • Performed various duties including Road Patrol, Dispatch, Court Liaison.
Work History
Hampden Police Department -
, -
Interests
Southwest Florida Christian Academy - Asst. Varsity Baseball Coach 2008 - 2011 Southwest Florida Christian Academy - Athletic Booster Club VP 2010 - 2011 South Fort Myers Little League (Rutenberg Park) - Coach 1999 - 2005 Southwest Florida Christian Community School - Chairman of the School Board 2009 & 2011
Professional Affiliations
Public Risk & Insurance Management Association (PRIMA) 2003 - present SW FL PRIMA Chapter President 2012 - present Risk Advisory Board - Preferred Governmental Insurance Trust 2003 - present Claims Committee Chairman - Preferred Governmental Insurance Trust 2003 - present
Additional Information
  • Community Leadership_______________________________ Southwest Florida Christian Academy - Asst. Varsity Baseball Coach 2008 - 2011 Southwest Florida Christian Academy - Athletic Booster Club VP 2010 - 2011 South Fort Myers Little League (Rutenberg Park) - Coach 1999 - 2005 Southwest Florida Christian Community School - Chairman of the School Board 2009 & 2011
Skills
budget and planning, call center, communication skills, Coral, special events, financing, financial, Forecasting, Information Systems, Insurance, Internet Explorer, Litigation, Machinery, director, Access, Excel, MS Money, Outlook, Power Point, Publisher, Microsoft Windows, MS Word, Works, negotiating, network, Police, Quicken, Risk Manager, Risk Management, Safety, Securities, Supervisory, training programs, Word Perfect

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