Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Shipment coordination
Accounting oversight
Marketing understanding
Sales expertise
Work ethic
Supervision
Friendly, positive attitude
Collaboration
People skills
Troubleshooting
Experience
Risk Management Specialist, 05/2020 to 12/2020 St. Joseph Health – Torrance, CA,
Analyzed risk management and incident reporting strategies and data to create educational programs.
Reported findings on risk exposures to senior executives and board of directors.
Verified reports for completeness to conform with established regulations and procedures.
Identified potential risk exposure to develop corrective action plans.
Interpreted federal, state and local laws and regulations to examine risk management programs.
Assisted sites with incident claim reporting, discussing such issues with departmental leadership.
Processed liability claims and incident reports for submittal to third party administrators.
Constructed periodic surveys and inspections to comply with regulatory committees.
Collaborated with law enforcement officials for physical security breaches, safety emergencies and fraud cases.
Head of Contracting Activity, 01/2019 to 05/2020 University Of Florida – Gainesville, FL,
Handled client inquiries with exceptional professionalism and enthusiasm.
Answered questions and informed customers of current sales and promotions.
Informed customers about product lines and services
offered by company.
Engaged customers with proactive strategies to understand needs and develop successful solutions.
Fostered relationships with product support staff, technical personnel, sales leaders, finance team and executives to transform and strengthen business processes.
Exceeded team goals and collaborated with staff to implement customer service initiatives.
Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
Escalated customer satisfaction ratings by offering valuable insights to customers' needs and expectations.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Provided advice and front-line expertise to internal committees in order to improve team, service and procedural standards.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
Assistant Professor, 01/2018 to 01/2020 Terran Orbital – Tysons, VA,
Formulated well-structured syllabus of course content to detail learning goals and expected outcomes.
Structured assignments with clear goals and criteria for assessment.
Maintained students' attendance records, grades and reports in strict confidence.
Administered and graded tests and assignments to evaluate student performance and monitor progress.
Designed collaborative learning exercises to capitalize on students' resources and skills.
Maintained website containing schedule, syllabus, assignments and links to relevant sites.
Created clear comprehensive grading plans to assess students' instructional goals.
Fostered classroom environment conducive to learning and building character.
Created course materials and developed online and in-class discussion topics, lectures and presentations.
Facilitated group discussions, encouraging students to address class concepts to increase understanding.
Created lesson plans and developed instructional materials covering required topics and learning objectives.
Contract Specialist, 08/2018 to 01/2019 Albanian Post SA – City, STATE,
Monitor existing contracts for upcoming expiration dates, subsequently coordinating with appropriate channels for contract re-negotiation and possible renewal.
Analyzed performance of current contracts to identify amendment additions and ensure full regulatory compliance.
Optimized contract terms and conditions to bolster profitability and reduce risk.
Developed contracts for legal review for presentation to senior management staff.
Conducted market research, devised acquisition strategies and drafted and finalized contracts.
Negotiated, reviewed and managed contracts for lenders, title companies and law firms.
Executed contract review and contract management in submittal of fully executed documents to lenders, title companies and law firms.
Accelerated expansion projects by guiding contracts into place and assisting in managing timely initiation and execution of each.
Drove expense reduction by developing cost-saving initiatives.
Provided updates on status of contract processes to upper management and other important personnel.
Reviewed details on incoming contracts and service agreements to keep pricing correct.
Administered contract change requests and resolution.
Managed and monitored contract change requests and facilitated resolution.
Negotiated changes and issued change orders and contract amendments.
Checked information in company's database for accuracy and updated data with current information to maintain records.
Managed negotiation and approval of supplier, distributor and state and federal agency agreements.
Education and Training
Master of Science: Law And Technology Privacy And Data Protection), Expected in 12/2017 Tilburg University - Tilburg, Netherlands GPA:
Master of Science: Criminal Justice, Expected in 12/2016 University of Tirana Faculty of Law - Tirana, Albania GPA:
Bachelor of Science: Law (Pre-Law), Expected in 06/2014 University of Tirana Faculty of Law - Tirana, Albania GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
