- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
- Shipment coordination
- Accounting oversight
- Marketing understanding
- Sales expertise
- Work ethic
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- Supervision
- Friendly, positive attitude
- Collaboration
- People skills
- Troubleshooting
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Risk Management Specialist, 05/2020 to 12/2020
St. Joseph Health – Torrance, CA,
- Analyzed risk management and incident reporting strategies and data to create educational programs.
- Reported findings on risk exposures to senior executives and board of directors.
- Verified reports for completeness to conform with established regulations and procedures.
- Identified potential risk exposure to develop corrective action plans.
- Interpreted federal, state and local laws and regulations to examine risk management programs.
- Assisted sites with incident claim reporting, discussing such issues with departmental leadership.
- Processed liability claims and incident reports for submittal to third party administrators.
- Constructed periodic surveys and inspections to comply with regulatory committees.
- Collaborated with law enforcement officials for physical security breaches, safety emergencies and fraud cases.
Head of Contracting Activity, 01/2019 to 05/2020
University Of Florida – Gainesville, FL,
- Handled client inquiries with exceptional professionalism and enthusiasm.
- Answered questions and informed customers of current sales and promotions.
- Informed customers about product lines and services
- offered by company.
- Engaged customers with proactive strategies to understand needs and develop successful solutions.
- Fostered relationships with product support staff, technical personnel, sales leaders, finance team and executives to transform and strengthen business processes.
- Exceeded team goals and collaborated with staff to implement customer service initiatives.
- Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
- Escalated customer satisfaction ratings by offering valuable insights to customers' needs and expectations.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Provided advice and front-line expertise to internal committees in order to improve team, service and procedural standards.
- Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
- Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
Assistant Professor, 01/2018 to 01/2020
Terran Orbital – Tysons, VA,
- Formulated well-structured syllabus of course content to detail learning goals and expected outcomes.
- Structured assignments with clear goals and criteria for assessment.
- Maintained students' attendance records, grades and reports in strict confidence.
- Administered and graded tests and assignments to evaluate student performance and monitor progress.
- Designed collaborative learning exercises to capitalize on students' resources and skills.
- Maintained website containing schedule, syllabus, assignments and links to relevant sites.
- Created clear comprehensive grading plans to assess students' instructional goals.
- Fostered classroom environment conducive to learning and building character.
- Created course materials and developed online and in-class discussion topics, lectures and presentations.
- Facilitated group discussions, encouraging students to address class concepts to increase understanding.
- Created lesson plans and developed instructional materials covering required topics and learning objectives.
Contract Specialist, 08/2018 to 01/2019
Albanian Post SA – City, STATE,
- Monitor existing contracts for upcoming expiration dates, subsequently coordinating with appropriate channels for contract re-negotiation and possible renewal.
- Analyzed performance of current contracts to identify amendment additions and ensure full regulatory compliance.
- Optimized contract terms and conditions to bolster profitability and reduce risk.
- Developed contracts for legal review for presentation to senior management staff.
- Conducted market research, devised acquisition strategies and drafted and finalized contracts.
- Negotiated, reviewed and managed contracts for lenders, title companies and law firms.
- Executed contract review and contract management in submittal of fully executed documents to lenders, title companies and law firms.
- Accelerated expansion projects by guiding contracts into place and assisting in managing timely initiation and execution of each.
- Drove expense reduction by developing cost-saving initiatives.
- Provided updates on status of contract processes to upper management and other important personnel.
- Reviewed details on incoming contracts and service agreements to keep pricing correct.
- Administered contract change requests and resolution.
- Managed and monitored contract change requests and facilitated resolution.
- Negotiated changes and issued change orders and contract amendments.
- Checked information in company's database for accuracy and updated data with current information to maintain records.
- Managed negotiation and approval of supplier, distributor and state and federal agency agreements.
Master of Science: Law And Technology Privacy And Data Protection), Expected in 12/2017
Tilburg University - Tilburg, Netherlands
GPA:
Master of Science: Criminal Justice, Expected in 12/2016
University of Tirana Faculty of Law - Tirana, Albania
GPA:
Bachelor of Science: Law (Pre-Law), Expected in 06/2014
University of Tirana Faculty of Law - Tirana, Albania
GPA:
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