(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Resourceful and accomplished with extensive office operations and personnel organization expertise.

Ashford University Clinton, IA Expected in 2011 Bachelor Degree : Organizational Management - GPA :
Porterville College Porterville, CA Expected in 2009 Associate of Arts : Social Sciences - GPA :

Process Improvement

  • Oversaw implementation and training of new Meditech Health Care Information Systems (HCIS) to improve operations, better coordinate care, prevent medical errors, streamline workflows, hasten reimbursements, and operate more efficiently.


  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Boldt Co - Risk Management Coordinator
Appleton, WI, 11/2009 - Current
  • Maintained various confidential risk management information to support the risk management plan for all services and individuals within the organization.
  • Analysis, recommendation, implementation, troubleshooting, and support for any given facility need, as well as assistance with the creation, implementation and continual updating of the district's risk management plan.
  • Developed and maintained organized files and record keeping systems that are easily accessible, identifiable and in a form understood (incident reports, complaints, grievances, theft/loss and claim files (legal).
  • Assured that all documentation is secured, confidential and appropriate for case management.
  • Tracked data and statistics to be used for weekly, monthly and quarterly reports.
  • Monitored information for trend analysis and recommendations for abatement.
  • Gathered, analyzed and reported on detail data reviews related to organizational risk management and patient safety programs.
  • Preparation of policies, procedures and external/internal communication in a professional manner with accurate information related to the organization.
  • Chart documentation audits recognizing new trends.
  • Project management activities including but not limited to task identification, prioritize tasks, forecasting necessary time, scheduling, timely completion, identification of task contingencies and timely follow up with continued monitoring of other parties’ tasks, reporting of overall project status and evaluation of project success and identification of opportunities for improvement.
  • Delegates tasks and duties in the direction and coordination of health care team members, patient care and agency activities.
Emerson Hospital - Coordinator/Secretary
Lexington, MA, 11/2008 - 11/2010
  • Scheduled patients utilizing respiratory care services.
  • Expedited handling of invoices for accounts payable.
  • Established and maintained respiratory care staff payroll.
  • Collected and reported tracking information on a daily basis.
  • Prepared biweekly and monthly reports for units of service of the respiratory care services department.
  • Collected billing information, audited charges for accuracy, located missing information for billing completion and inputed charges.
  • Compiled and prepared periodic records and reports, typed budget reports and other materials from rough draft.
  • Scheduled all respiratory care services staff for their annual hospital orientation.
  • Scheduled all respiratory care services staff for their certifications including, but not limited to RCP license, BLS, ACLS, NRP, PALS.
Ascension Health - Patient Registration
Waukegan, IL, 2006 - 11/2006
  • Performed routine clerical duties related to the registration of patients telephone calls, financial chart maintenance and distribution procedures.
  • Knowledge of policies and procedures of the business office related to patient registration.
  • Documentation reflected compliance with established hospital policies and procedures.
Nadap Nys Inc. - Emergency Medical Technician EMT
Hempstead, NY, 2003 - 2006
  • Responds to emergency calls to provide efficient and immediate care to the critically ill and injured, and transports the patient(s) to a medical facility.
  • Determines the nature and extent of illness or injury and establishes priority for required emergency care.
  • Based on assessment findings, renders emergency medical care to adult, infant and child, medical and trauma patients.
  • Accurate completion of PCR*s , medical billing experience, inputting PCR information, collections, strong computer skills, able to answer multi-line phones, including 911 emergency calls; data entry experience, 10-key skills, and basic office equipment experience.
Christenson Law Firm - Receptionist/Secretary
City, STATE, 1999 - 2003
  • Receptionist responsible for multi-line phones, greeting clients, making appointments.
  • Typing of legal documents for several attorneys.
  • Assisted several legal secretaries with various duties; data entry; computer knowledge, 10-key, filing, general office duties.
  • Making of travel arrangements and hotel accommodations for clients and attorneys on out of town business.
Additional Information
  • Emergency Medical Technician (EMT) I - State of California
  • Licensed CPR and AED
  • Ambulance Drivers License
  • CHART certified Sierra View District Hospital
  • Kronos certification - (timekeeping)
  • Meditech certification
  • Microsoft Word, Excel and Power-point

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Ashford University
  • Porterville College

Job Titles Held:

  • Risk Management Coordinator
  • Coordinator/Secretary
  • Patient Registration
  • Emergency Medical Technician EMT
  • Receptionist/Secretary


  • Bachelor Degree
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: