As Risk Management Coordinator I am expected to report worker's compensation claims to the carrier and follow claim progress closely, monitor adjuster progress to ensure timely claim acceptance or denial, fill out state mandatory forms and be knowledgeable in state worker's compensation forms for over 30 states. I have a comprehensive knowledge of the worker's compensation climate in California, Nevada, Texas, Georgia, and Washington, and I am expected to utilize such to minimize lost time and claim costs, facilitate employee return to work efforts, coordinate light duty assignments, watch the carrier for over-reserving claims, track OSHA recording information, maintain accurate OSHA logs and summaries in compliance with federal regulations, calculate incident rates and identify areas for improvement. Additional duties include communicating with injured workers regarding next steps in their claims, ensuring medical referrals are addressed by the adjuster in a timely manner, building and maintaining company records for historical posterity.
Duties not relative to worker's compensation include building claim files and working self-insured damage claims to closure, facilitating repairs to company assets involved in damage claims, ensuring damages caused by customers were billed timely, ensuring "Release of Claim" documents are drafted and executed before claimants receive payment from the company for any damage claims, tracking certificates of insurance, evaluating vendor and customer insurance requirements and requested endorsements to keep company exposure at a minimum, inputting and auditing files for accuracy in multiple paperless data systems, and various clerical tasks as required by the Risk Manager.
As Risk Management Clerk I was expected to build and maintain worker's compensation and general liability files, work with branch locations to ensure damages and injuries were reported appropriately per company procedure and state guidelines, monitor claims cost for approaching deductibles for various policies and keep the Risk Manager aware of claims costs and reserves. I was also expected to report relevant claims to carriers, take notes in meetings with brokers and insurers, maintain accurate OSHA logs and summaries, and fill out state mandatory forms for worker's compensation claims.
While in this position I transcribed large amounts of historical OSHA data into the new paperless systems and structured the internal policies surrounding OSHA log maintenance to reduce workload and increase accuracy while remaining in total compliance with all regulations.
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