Risk Management Coordinator resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Analytical and results-oriented risk management coordinator or clerk with a background in worker's compensation and OSHA compliance. I am eager to expand my experience with other management styles and assist risk managers and their teams with consistent, accurate, and creative support in monitoring or maintaining claims while learning more about the industry.
Skills and Knowledge
  • Proficient in all office suite products including Excel and Word
  • Experience with OnBase document housing systems and workflow
  • Experience with CounselLink and other LexisNexis programs
  •  Experience with AS400
  • Background in worker's compensation, OSHA compliance, and personal injury claims
  • Comparable background in construction and heavy equipment related general liability
  • Familiar with state mandatory worker's compensation forms for over 30 states
  • Comprehensive knowledge of worker's compensation regulations in Nevada, California,Texas, and Georgia
  • Familiar with both self-insured and zero deductible claims processes
  • Customer service skills especially in the context of speaking with third party claimants or injured employees
  • Familiar with OSHA regulations for general industry
  • Completed OSHA 10 hour card course
  • Knowledge obtained from attending several SCATs classes
  • Regular WCAB conference attendee for keeping up to date on changes in worker's compensation laws and regulations
  • Familiar with insurance certificates and endorsement forms
  • Comfortable organizing heavy workloads and maintaining strict deadlines
  • Number oriented memory and analytical recognition of statistical trends
  • Able to work under pressure and in high stress environments
  • Able to work closely with management or as a self managed self motivator
  • Team player eager to collaborate with coworkers who is also comfortable working alone
Work History
10/2013 to Current Risk Management Coordinator Boldt Co | San Francisco, CA,

As Risk Management Coordinator I am expected to report worker's compensation claims to the carrier and follow claim progress closely, monitor adjuster progress to ensure timely claim acceptance or denial, fill out state mandatory forms and be knowledgeable in state worker's compensation forms for over 30 states. I have a comprehensive knowledge of the worker's compensation climate in California, Nevada, Texas, Georgia, and Washington, and I am expected to utilize such to minimize lost time and claim costs, facilitate employee return to work efforts, coordinate light duty assignments, watch the carrier for over-reserving claims, track OSHA recording information, maintain accurate OSHA logs and summaries in compliance with federal regulations, calculate incident rates and identify areas for improvement. Additional duties include communicating with injured workers regarding next steps in their claims, ensuring medical referrals are addressed by the adjuster in a timely manner, building and maintaining company records for historical posterity.

Duties not relative to worker's compensation include building claim files and working self-insured damage claims to closure, facilitating repairs to company assets involved in damage claims, ensuring damages caused by customers were billed timely, ensuring "Release of Claim" documents are drafted and executed before claimants receive payment from the company for any damage claims, tracking certificates of insurance, evaluating vendor and customer insurance requirements and requested endorsements to keep company exposure at a minimum, inputting and auditing files for accuracy in multiple paperless data systems, and various clerical tasks as required by the Risk Manager.

While working in this position I have improved several internal processes for efficiency in claim consistency often building processes from the ground up and helping move the claim system to a paperless workflow with creative solutions that allowed for ease of data entry for new employees to assist in tracking OSHA recordable days. Other accomplishments include drafting new standard form letters for addressing return to work and exhaustion of temporary job assignments while under light duty restrictions, keeping employees informed and pushing their physicians to provide comprehensive treatment plans to full duties and maximum medical improvement.
10/2012 to 10/2013 Human Resources Clerk Goodwill Industries Of San Diego County | Santee, CA, As Human Resources Clerk I was expected to maintain personnel files, I9 files, e-verify tasks, processing of transfer, termination, and disciplinary paperwork, input new personnel into the system, and work with new hires to ensure paperwork was complete and they were properly queued for orientation.
05/2012 to 10/2012 Risk Management Clerk The Tennessee Credit Union | Cookeville, TN,

As Risk Management Clerk I was expected to build and maintain worker's compensation and general liability files, work with branch locations to ensure damages and injuries were reported appropriately per company procedure and state guidelines, monitor claims cost for approaching deductibles for various policies and keep the Risk Manager aware of claims costs and reserves. I was also expected to report relevant claims to carriers, take notes in meetings with brokers and insurers, maintain accurate OSHA logs and summaries, and fill out state mandatory forms for worker's compensation claims.

While in this position I transcribed large amounts of historical OSHA data into the new paperless systems and structured the internal policies surrounding OSHA log maintenance to reduce workload and increase accuracy while remaining in total compliance with all regulations.

Expected in 2007 GED | Legacy High School, North Las Vegas, NV GPA:

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Resume Overview

School Attended

  • Legacy High School

Job Titles Held:

  • Risk Management Coordinator
  • Human Resources Clerk
  • Risk Management Clerk


  • GED

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