Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Performance-driven risk management assistant and medical coding specialist with proven success multitasking in high-volume environments, cultivating responsive and customer-focused climate, facilitating human resource management, and driving risk management & compliance. Recognized for strong communication and organizational skills with client-centered mindset. Known for establishing rapport, diffusing tense situations, and fostering relationships with individuals and groups at all organizational levels.
Skills
Human Resources
Strategic Planning
STARS
Project Management
Medical Coding
MS Office, Lotus Notes
Administrative Management
Process Improvements
Medical Terminology
Staff Training/Leadership
Legal Research
Risk Management
SharePoint
HRIS, Kronos
RL Solutions
Administrative, Logistics
Administrative support, Lotus Notes
Ads, Director
Benefits, Medical Coding
Budget, Medical Terminology
Bi, Meetings
Charts, MS Office
Clarify, SharePoint
Client, Payroll
Employee relations, Personnel
Staff Training, Policies
Executive management, Project Management
Graphs, Quality
HRIS, Quality Improvement
Human Resource, Recruiting
Human Resources, Recruitment
HR, Reporting
Insurance, Risk Management
Kronos, Scheduling
Labor relations, Staffing
Leadership, Strategic Planning
Law, Travel arrangements
Legal, Vision
Legal Research
Litigation
Experience
RISK MANAGEMENT CLAIMS ASSISTANT, 12/2006 - 12/2018 Space Exploration Technologies – Los Angeles, CA,
Assist director of patient relations/risk management with risk issues and concerns including litigation, patient complaints, claims, and regulatory investigations.
Systems administrator charged with maintaining and updating hospital software used to report patient feedback and incident reports.
Collaborate with attorneys and malpractice carriers to strategize claims and litigation responses and actions.
Liaise between legal counsel and employees for interviews, depositions, and answer development for discovery items.
KEY ACCOMPLISHMENTS:.
Implemented new risk and feedback software, which increased incident reporting by 10%.
Collaborated with Quality Improvement to recommend planned interventions, including policy and procedure updates and changes, to prevent future risks.
HUMAN RESOURCES COORDINATOR, 12/2005 - 12/2006 Forward Air – Denver, CO,
Collaborated with HR director on employee recruitment and selection process; wrote and posted job ads, screened applicants, and conducted reference checks to identify highly-qualified candidates.
Partnered with HR director and management team to calculate compensation and implement benefits programs including medical, dental, and vision insurance, paid holiday, vacation, and sick leave, and disability insurance.
Coordinated salaried and hourly bi-weekly payroll for employees and contractors.
KEY ACCOMPLISHMENTS:.
Created and updated personnel policies and procedures to clarify and effectively communicate company policies.
Researched and analyzed employment law and labor relations to ensure fair and constant administration.
EXECUTIVE ADMINISTRATIVE ASSISTANT, 12/2003 - 12/2005 EMORY HEALTHCARE, INC, OFFICE OF RISK & INSURANCE SERVICES – City, STATE,
Provided exceptional administrative support for Senior Director and 17 staff members including scheduling meetings, appointments, and conference calls; made all travel arrangements for executive management and staff.
Coordinated meeting logistics by reserving facilities, securing equipment setup, arranging speakers, ordering refreshments/meals, and preparing agendas, charts, and graphs.
Reviewed and processed all invoices, purchase orders, travel expenses, and P-card charges to facilitate accurate, timely payment.
KEY ACCOMPLISHMENTS:.
Collaborated with HR manager to post jobs, collect and review resumes, and schedule interviews.
Trained and mentored new employees in departmental procedures.
ADMINISTRATOR/HR COORDINATOR, 12/1986 - 12/2002 BELLSOUTH CORPORATION – City, STATE,
Provided administrative support for the Chief Learning Executive and 160 Human Resource employees.
Assisted the Chief Learning Executive with the direct operations including budget and operating plan preparation for BellSouth University, a centralized training and development organization, Management Staffing & Recruiting, EEO, Force Management and Testing & Selection that successfully improved the quality of daily workforce productivity.
Provided assistance and guidance to Human Resource managers on a broad range of BellSouth's policies, programs and practices that improved implementation and client service levels.
Researched employee relations issues and developed recommendations to Human Resource managers to improve productivity and strengthen working relations.
Education and Training
Bachelor of Arts: Business Education, Expected in - HERBERT H. LEHMAN COLLEGE - Bronx, NY GPA:
Activities and Honors
American Society for Healthcare Human Resources Administration
American Health Information Management Association (AHIMA), Member
Georgia Health Information Management Association (GHIMA), Member
DeKalb Medical Foundation
Accomplishments
Conducted benchmarking research and served as a liaison for Alternative Dispute Resolution committee to establish an internal mediation and arbitration program to reduce BellSouth's litigation cost by 75%.
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