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Risk Investigator Resume Example

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RISK INVESTIGATOR
Professional Summary

I am a motivated professional looking for a position in criminal justice or law enforcement in order to utilize my education and certifications. I am a highly dedicated individual eager to work in an industry that is dedicated to the service of others. I am interested in an opportunity that will allow me to advance in a field that I am so interested in and fits my skill set perfectly.

Work History
Jul 2019 - CurrentRisk InvestigatorCompany Name - City, State
  • Perform in-depth investigations of aspiring and current users of the AWS messaging platforms, utilizing technology tools from multiple platforms in order to assess the credibility and risk profile AWS customers.
  • Engagein detailed correspondence with AWS customers under enforcement, evaluating their appeals and explaining what improvements they must make to their processes and practices in order to regain access to the AWS platform.
  • Meet and exceed the quality and quantity production standards of AWS, the global leader in cloud computing services.
  • As a member of an accelerated group of the original site hires for my function, review and score the work of my peers, utilizing my judgement to situate complex cases in the framework of our Standard Operating Procedures.
  • As our site's designated Training Officer, develop training materials and deliver training materials for all onboarding colleagues through their first year, following up with assessments, refresher training, and mentoring sessions as necessary. Coordinate with Training Officers at our sites in Bangalore and Seattle to ensure uniformity in training content. Advise my team manager of gaps in team and individual knowledge, and help design remediation plans to address the shortcomings.
  • Coordinate with partner AWS offices, including account managers for AWS high priority accounts and a business team concerned with overall deliverability, to ensure that our investigation and enforcement practices incorporate broad AWS objectives.
  • Serve as a member of our Team's social and integration committee, developing and implementing activities and practices to ensure team cohesiveness during the COVID pandemic.
Jul 2018 - Jul 2019Communications / Security OfficerCompany Name - City, State
  • Assisting in running and coordinating the security details: dispatching officers for calls such as medical emergencies, suspicious persons and responding to teachers requests for assistance;
  • Documenting daily logs of officer stats which are time sensitive;
  • Using a school-based system "SIS" to locate students for multiple purposes;
  • Running the Informacast program allowing officers to complete all necessary systems checks;
  • Completing weekly call box checks;
  • Completing daily dispatch/Student ID logs and forwarding to supervisors for review; and
  • Completing camera patrols including watching cameras for all locations
Jan 2016 - Jul 2018Police Communications SpecialistCompany Name - City, State
  • Complete DUI checkpoint in mobile command vehicle; 
  • Dispatched officer to calls;
  • Used CAD-computer aided dispatch to enter calls with critical information;
  • Use National Crime Information Center(NCIC) to run persons, vehicles, and articles. I also would enter missing persons, stolen items, and recovered items into this system. Also run criminal histories, as well as check all wanted hits on people and articles;
  • Assisted citizens at front desk;
  • Completed tow releases;
  • Paged officer for call outs using a computer paging program;
  • Make notifications to rescue for any assistance needed;
  • Called medical examiners, and on call personnel;
  • Trained new dispatchers and completed weekly evaluations; and
  • Watched cameras for any suspicious activities as well as watched prisoners
Apr 2009 - Dec 2015Cashier, General ManagerCompany Name - City, State
  • Stocked Merchandise, rung up customers, and reset merchandise;
  • Completed returns, voids, discounts and paperwork;
  • Counted registers, completed deposits, and end of day paperwork;
  • Completed weekly and monthly store orders;
  • Delegated cashiers their daily projects;
  • Used camera system to surveil customers/employees;
  • Managed multiple temporary employees for seasonal work; and
  • Trained new employees on register, balloons, stocking, printing price tickets, and other daily tasks
Skills
  • Law Enforcement, Criminal Justice, Computer-aided dispatching, Information intake, Map reading skills, Working under stressful situations, Communications, First aid, CPR, Local, state, and federal laws, Police and Public Safety, Radio operations, Police procedures, Report writing, Conflict Resolution, Local, state, and federal database lookup
  • Strong, Innovative, organized, strategic, Self-motivated, quick thinking, quick learner, logic and reasoning, Verbal and written communications, Management, Inventory control, Customer service
Education
Bachelor Degree: Criminal JusticeUniversity of Maryland University College | City, State
  • Minored in Homeland Security
Associates Degree: Criminal JusticeHoward Community College | City, State
  • Coursework in Psychology, and Sociology
High School DiplomaSt Vincent Pallotti High School | City, State
Certifications
  • Virginia Criminal Information Network
  • Active Shooter Incidents for Public Safety
  • Dynamics: Sexual Assault
  • Responding to Sexual Assault
  • Victim Impact: How Victims are affected and How law Enforcement can Respond
  • Refuse to be a Victim Instructor
  • Law and Investigative Strategy
  • Community Policing Defined
  • Preliminary Investigation - Guidelines for First Responders
  • Effective Report writing
  • Narcan/Naloxone Certification
  • Making Great Hiring Decisions
Accomplishments
  • Awarded Laurel Police Department Unit Citation on 12/24/2016 for quick thinking, due diligence and dedication
  • Awarded Laurel Police Department Unit Citation on 10/27/2017 for exemplary teamwork and leadership
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Resume Overview

School Attended

  • University of Maryland University College
  • Howard Community College
  • St Vincent Pallotti High School

Job Titles Held:

  • Risk Investigator
  • Communications / Security Officer
  • Police Communications Specialist
  • Cashier, General Manager

Degrees

  • Bachelor Degree : Criminal Justice
    Associates Degree : Criminal Justice
    High School Diploma

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