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Rf Scanner and Splitter Resume Example

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MM
RF SCANNER AND SPLITTER
Summary

Friendly and efficient [Job Title] devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Results-driven [Job Title] offering [Number] years' expertise in developing multi-channel marketing strategies. Skilled in leveraging analytics to influence web, email marketing, and online marketing plans. Proficient in Google Analytics and AdWords.

Skills
  • Marketable content estimates
  • Job site cleanup
  • Basic math
  • Organizational skills
  • Project planning
  • Troubleshooting
  • Training & Development
  • Microsoft Office
  • Problem resolution
  • Sales expertise
  • Customer relations
  • High-energy attitude
  • Store maintenance
  • Retail sales customer service
  • Office equipment proficiency
  • Adaptive team player
  • Problem-solving abilities
  • Call center experience
  • Inbound and outbound calling
  • Clerical support
  • Shipping and receiving understanding
  • Credit card payment processing
Experience
Danaher | Gary , INRf Scanner and Splitter11/2020 - Current
  • Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
  • Scanned [Number]+ products per day and put away at correct warehouse locations.
Milan Laser Hair Removal | Hendersonville , TNSocial Media Marketing Specialist08/2018 - 04/2020
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Collaborated with social media influencers such as top musicians, athletes, companies and press to drive brand optimization.
  • Developed and implemented strategic, social media marketing plan.
  • Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
  • Analyzed market data to determine and target key audience or segments.
  • Utilized platforms such as [Type] and [Type] platforms on regular basis.
  • Analyzed and monitored engagement processes to determine site glitches.
  • Collaborated with content contributors to build optimization strategies.
  • Tracked website analytics and reported findings to clients.
  • Served as main point of contact for clients, answering questions and responding to messages.
Robert Half International | Deer Park , ILCall Center Representative10/2016 - 08/2018
  • Resolved average of [Number] inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Documented customer inquiries and feedback, including service delivery suggestions in company database.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Shared detailed information regarding [Product or Service] options to help customers make decisions.
  • Assisted [Number]+ callers per week in fast-paced environment.
  • Accurately documented calls and caller information in [Type] software and made updates to data as needed.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Maintained high-volume workload within fast-paced environment by assisting [Number] clients per [Timeframe] and consistently meeting performance benchmarks.
  • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
  • Handled escalated customer service concerns from [Job title]s and [Job title]s to preserve revenue streams from key customers.
  • Achieved or exceeded [Number]% satisfaction rating on consistent basis.
24 Hour Fitness USA Inc. | City , STATECustomer Service Representative09/2014 - 11/2016
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Translated services for [Number]-person team to serve [Language]-speaking customer needs.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Worked with [Job title] to develop customer service improvement initiatives.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Educated customers on special pricing opportunitiesand company offerings.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
Education and Training
JVHS | City, StateHigh School Diploma06/2008
Riverside City College | City, StateSome College (No Degree)
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Completeness
  • Length
  • Strong summary

Resume Overview

School Attended

  • JVHS
  • Riverside City College

Job Titles Held:

  • Rf Scanner and Splitter
  • Social Media Marketing Specialist
  • Call Center Representative
  • Customer Service Representative

Degrees

  • High School Diploma
    Some College (No Degree)

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