close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Revenue Management Rep
Please provide a type of job or location to search!
SEARCH

Revenue Management Rep Resume Example

Love this resume?Build Your Own Now
REVENUE MANAGEMENT REP
Executive Summary

Results-oriented Professional with broad experience in all areas of Sales, Human Resources, and Project Management.

Professional Experience
Revenue Management Rep, 04/2013 to CurrentOneamerica - Louisville , KY
  • Strong collections and negotiation skills with residential and business customers' accounts through inbound and outbound telephone contact, correspondence and public contact.
  • Make decisions regarding customer's creditworthiness which may result in the restriction, denial, restoration or disconnection of service and/or delay of service connection.
Lead Internet Tech Support/Customer Assistant, 04/2010 to CurrentSalvation Army Usa - Oak Lawn , IL
  • Troubleshoot and resolved Internet and some PC issues escalated from customer support and other departments with a 95% success rate.
  • Provided daily support to ensure company staff had necessary tools to perform tasks efficiently.
  • Provide documentation, assistance, and a work flow for the first level of troubleshooting processes to help tech support staff.
  • Administers in-house Internet, e-mail and web site connectivity.
  • Provided guidance, mentoring and training to members of Tech Support team regarding networking and troubleshooting of data circuits.
  • Serve as liaison between Operations Managers and customer assistants; also provide lead/supervisor assistance as well to 90+ agents.
  • Take over supervisor calls and resolve customer's issues.
  • Prepare presentations for trainings which I administered to the agents.
  • Assist with recruitment process, testing, monitoring 15/30 employees, pre-interview, new hire orientations and champion change for retention of agents.
  • Facilitated and took minutes in meetings.
Administrative Assistant, 09/2008 to 01/2010Central State University - Wilberforce , OH
  • Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
  • Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
  • Provided efficient customer service to clients.
  • Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects and task.
  • Managed incoming and outgoing calls for busy payroll office.
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
  • Performed accounts receivable duties including invoicing, cash application, researching charge backs, facilitated and took minutes in meetings, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.
Lead Retail Sales Rep, 05/2006 to 04/2008CRICKET COMMUNICATIONS - City , STATE
  • Answered questions regarding the store and its merchandise.
  • Computed sales prices, total purchases and processed payments.
  • Demonstrated use and care of merchandise.
  • Described merchandise and explain operation of merchandise to customers.
  • Greeted customers and ascertained customers' needs.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Maintained employee records for coaching and development as well as their attendance and records related to sales.
  • Recommended merchandise based on customer needs.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
  • Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
  • Consistently hit and exceeded sales goals by 40%.Achieved 90% of monthly quota and grew sales for store more than $20K within two months, earning title as top retail sales representative in Houston region.
  • Planned and led three training sessions to promote sales team professional development and sales goal reinforcement.
  • Received company Employee Performance Award after maintaining record sales achievement of for six consecutive months in a row.
  • Trained and developed retail sales representatives.
Human Resources Administrative Assistant, 10/1996 to 01/2000New Orleans Visitors Information Center - City , STATE
  • Administered compensation, benefits and performance management systems programs.
  • Conducted employee onboarding and new employee orientation to foster positive attitude toward organizational objectives.
  • Effectively maintained employee records.
  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
  • Directed personnel, training and labor relations activities.
  • Handled under staffing, disputes, facilitated and took minutes in meetings, terminating employees and administering disciplinary procedures.
  • Identified staff vacancies and recruited, interviewed and selected applicants.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Member of Executive Management Team.
  • Developed department's first incentive performance plan which motivated staff and resulted in 25% increase in sales.
Education
Bachelor of Business Management:Business Management ,2015LeTourneau University - City, State, USA

Completed 90% of my course work will graduate by Winter 2015

Completed and Earned Six Sigma White Belt Certification on December 5, 2012 Completed and Earned Six Sigma Yellow Belt Certification on December 11, 2012 Completed and Earned Six Sigma Green Belt Certification on April 13, 2013 Working towards completing my PHR and SPHR-certification.
Affiliations
Society for Human Resource Management (SHRM) 2yrs as a member since 2010 HR Houston-member since 2012 Professional Women's Group (PWG) since May 2012
Accomplishments
  • Recruitment/staffing Hiring and retention Benefits administration Recruiting/Interviewing Training and development Project Management HRIS Compensation/payroll Employee benefit Employee coaching Passion for the media Accomplishments: Human Resources Interviewed, hired and trained teams, increasing department productivity and client retention rates.
  • Reduced employee turnover by 10% and increased sales.
Skills
  • Passion for the Media
  • Personable Character
  • Strong Negotiator
  • Confident Communicator and Presenter
  • Ambitious and Determined to succeed
  • Dedicated and Committed to achieving results
  • Initiate a proactive approach to to work
  • Persuasive and articulate
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

63Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • LeTourneau University

Job Titles Held:

  • Revenue Management Rep
  • Lead Internet Tech Support/Customer Assistant
  • Administrative Assistant
  • Lead Retail Sales Rep
  • Human Resources Administrative Assistant

Degrees

  • Bachelor of Business Management : Business Management , 2015
    Completed and Earned Six Sigma White Belt Certification on December 5, 2012 Completed and Earned Six Sigma Yellow Belt Certification on December 11, 2012 Completed and Earned Six Sigma Green Belt Certification on April 13, 2013 Working towards completing my PHR and SPHR-certification.

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Revenue-Management-Business-Analyst-resume-sample

Revenue Management Business Analyst

Drug Information Association Inc

Winter Park , FL

RETAIL-ACCOUNT-MANAGER-resume-sample

RETAIL ACCOUNT MANAGER

Acosta, Inc.

Omaha , NE

Supplies-Attendant/-Auditor-resume-sample

Supplies Attendant/ Auditor

AT&T

City , STATE

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.