Revenue Billing Analyst Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

SalesForce, Computer-savvy, Expert in MS Office, End-user training, CRM.

  • Staff development
  • Customer-oriented
  • Prospecting and cold calling
  • Strong interpersonal skills
  • Proven sales track record
  • Skilled multi-tasker
  • Upselling and consultative selling
  • Exceptional customer service skills
  • Supervision and training

IT Training

  • Successfully trained 25 employees, 3 managers to use new CRM system
  • Collaborated with small team to design and implement enhancements for SalesForce system which helped improve the user experience.

Technical Training

  • Actively mentored, trained and supervised 3 SalesForce Admins for to improve ClearSlide, SalesForce and general professional skills.

Revenue/Billing Analyst, 02/2016 to Present
Marsh & Mclennan Companies, Inc.King Of Prussia, PA,
  • Generate monthly, timely, and accurate customer billing - measure delivery, interpret contracts and outlines recognize revenue issues (based on GAAP).
  • Interpret IO (i.e., contract), to ensure appropriate billing limitations, format, FX requirements, and potential revenue implications.
  • Review of contracts against billing requirements - validate key billing data within X1/Apollo/FUEL and SFDC (our internal invoicing / delivery system) and NetSuite.
  • Process appropriate billing data in X-1/NetSuite (our internal invoicing processing system within Apollo).
  • Examine differences between revenue reporting per X-1/Apollo/FUEL and 3rd party reporting.
  • Process month-end revenue related accruals and ensure timely close.
  • Identify any revenue recognition issues including credit issues, schedule billing, and pacing.
  • Partner with Credit & Collections to research customer queries / billing issues and generate solutions.
Accounts Receivable, 01/2016 to 02/2016
SyscoClovis, CA,
  • Directed all aspects of accounts receivables for 20+ stores, managing all billing, collections, and bank reconciliations to ensure optimal cash flow.
  • Performed wire transfers daily to over 20 different accounts in a timely manner.
  • And prepared journal entries daily for each transfer.
  • Utilized QuickBooks to create and track monthly invoices for franchisees, implementing collections process as needed to secure payment.
  • Performed a broad range of financial transactions, including stop payments, processing credit cards, and issuing refunds.
  • Maintained journal entries and issued bi-weekly transfers from master account for payroll, workers compensation, and medical insurance.
  • Selected Accomplishments Consistently improved efficiency and productivity by prioritizing and grouping tasks.
  • Achieved all daily and monthly deadlines for balancing books to banks, conducting wire transfers, recording payments, and updating Controller/CFO.
  • Decreased outstanding receivables by 50% after forming personal client relationships that allowed for sending friendly monthly reminders about outstanding invoices.
Accounts Receivable, 05/2016 to 06/2016
SyscoCocoa Beach, FL,
  • Provided daily communication with public/citizens regarding inquires, focusing on quickly resolving problems while meeting individual goals and deadlines.
  • Researched and resolved employee questions on the status of accounts, payments, and proper coding of transactions.
  • Performed daily financial transactions, including balancing accounts, opening/closing accounts, posting payments, and maintaining various ledgers.
  • Accurately logged funds from the public and other city departments for payment of business licenses, building permits, library fees, recreational activities, and other services.
  • Prepared records of delinquent invoices and provided a monthly collections report to track departmental efforts.
  • Selected Accomplishments Key contributor in developing a new 100-page city manual that detailed laws, regulations, and city fees for each department, ensuring compliance with all internal standards as well as city laws.
  • Increased accounts receivable collections by 50% in just one year by proactively contacting clients using both mail and phone.
  • Efficiently processed more than 300 invoices per month, achieving every project deadline.
Manager/Account Manager, 01/1 to 06/2016
Ropes & GrayChicago, IL,
  • Held full authority for daily operations of all aspects of management including hiring and training new hires, working with vendors and customers to resolve accounting problems.
  • Developed processes and procedures to ensure the accuracy of more than 30 monthly invoices, at least 40 items of inventory from 20 different vendors.
  • Gained expertise using Excel and QuickBooks to provide regular reports on inventory, purchasing, and expenses.
  • Selected Accomplishments Retained key vendors who were not being paid regularly and were about to stop services.
  • Personally spoke with each vendor, developed a payment plan to bring account current, and consistently received payment on time.
  • Reduced outstanding receivables 60+% through proactive calls and letters that secured payment without damaging relationship.
  • Consolidated different reports into an Excel worksheet that recorded all daily activities with purchasing, inventory, and expenses, providing a concise snapshot of expenses and requirements for senior management.
Senior Billing Coordinator, 01/1 to 01/1
British TelecomCity, STATE,
  • Simultaneously tracked/coded monthly invoices, provided front line customer service, and assisted with key internal improvement projects.
  • Worked with customers regarding billing adjustments and to resolve other billing-related problems.
  • Ensured on-time completion of monthly invoices and payments to maintain accurate credit history.
  • Selected Accomplishments Promoted to Billing Analyst/Coordinator to assist multiple departments, including IT, on key projects to enhance the current application and increase productivity.
  • Created a training manual used by all new employees in the billing department.
  • Generated additional income within the AR department by consistently providing good customer service.
Bachelor of Science: Accounting, Expected in June, 2006
California State University - Hayward, California
accounting, accounts receivables, accounts receivable, accruals, Analyst, Apollo, AR, bank reconciliations, Billing, bi, cash flow, closing, concise, contracts, Controller, Credit, client, clients, customer service, delivery, senior management, financial, funds, hiring, insurance, inventory, invoicing, letters, managing, MS Excel, Excel, mail, MS Word, page, payroll, processes, coding, purchasing, QuickBooks, recording, reporting, research, revenue recognition, phone

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Resume Overview

School Attended
  • California State University
Job Titles Held:
  • Revenue/Billing Analyst
  • Accounts Receivable
  • Accounts Receivable
  • Manager/Account Manager
  • Senior Billing Coordinator
  • Bachelor of Science