Productive individual with 6 years of Banking and 12 years of Telecommunications experience. Recognized as an excellent team player.
Responsible for reviewing accounts/services for new and existing customers.
Responded to inbound calls, emails and letters from customers regarding their telecommunication services. Communicated with other departments to ensure customer needs were met. Oversaw all financial transactions.
Processed check deposits for International customers (foreign banks). Assured that checks were valid and responded to customer inquiries via phone/email.
Processed outgoing/incoming International wires via fax/online/phone. Reviewed/confirmed wires for correct information before releasing from the bank. Responded to customer inquiries via phone.
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