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Retreat Facilitator Resume Example

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RETREAT FACILITATOR
Professional Summary

Skilled worker with proven ability to perform variety of tasks, including maintenance, customer service, repair and special projects. Multitasks and works independently and within teams in fast-paced, high-volume environments. Flexible work and shift schedule. Skilled in operating basic hand tools. Excellent work performance and attendance record. Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.

Work History
Volunteer Position At Holy Family Catholic Church - Retreat FacilitatorLake Ridge, United States01/2013 - Current
  • Assisted In leading small groups of six to eight teens for entire weekend retreat in small group discussion and team building
  • Wrote several presentations and presented to large group
  • Assigned the responsibility for leading a team to plan and conduct activities for the retreat weekend
  • Usually a job assigned to an adult
  • Trained to lead and facilitate small group discussions
  • Participated with the lead retreat team in coordination and logistics
Potomac Nationals - Usher at Potomac Nationals Woodbridge, United States03/2018 - 08/2019
  • Potomac Nationals Professional Baseball Team - Usher
  • Worked with senior team management performing in-stadium fan assistance
  • Worked with on-site security personnel in identifying security risks and resolving issues
  • Provided first aid care to injured fans
  • Assisted fans in attendance with seating, stadium instruction, and customer service
  • Worked with fellow ushers to resolve fan issues and conflicts
  • Greeted and collected tickets of patrons at game day and special events
  • Greeted customers with smile and provided friendly, knowledgeable service
  • Reviewed tickets for authenticity and applicability to particular event
  • Directed ticket holders to seats and facility locations
  • Refused admittance to patrons on basis of inappropriate behavior policies or for lack of ticket possession
  • Assisted patrons with seating by giving directions and lighting paths
  • Established and maintained positive work environment to enhance retention and productivity
  • Supervised, trained and developed team members in accordance with company policies and procedures
  • Maintained appropriate professional relationship with union officials
Sentara Northern Virginia Medical Hospital. - Sentara Northern Virginia Medical Center VolunteerLake Ridge, VA01/2017 - 07/2018
  • Selected from a pool 200+ applicants based on academic record and interview with hospital staff
  • Chosen by Volunteer Coordinator to be group leader
  • Responsibilities included training, assigning, and verifying job completion by co-workers
  • Assisted medical staff in the emergency room, operating room, and in-patient wards
  • Responded to inquiries from patients and visitors
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations
  • Investigated and resolved customer complaints to foster satisfaction
  • Monitored guests for medical issues and immediately reported concerns to management
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records
  • Oriented and trained new staff on proper procedures and policies
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Maintained detailed records of test results by entering data and patient information into computer
  • Participated in Continuous Quality Improvement (CQI) activities
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Ordered and prepared reagents and supplies
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Attended required training, education and meetings
  • Escorted patients to examination rooms
  • Report significant information and changes in patient condition to nurse supervisor
Skills
  • Ability to use certain Digital Forensics tools such as; EnCase, AXIOM, and FTK imager
  • Has familiarization with Linux and Windows operating systems
  • Familiarization with Python
  • Can operate Microsoft Word, Power point, and Excel
  • Academic
  • Criminal Justice
  • Customer service
  • First aid
  • Instruction
  • Team building
  • Linux
  • Logistics
  • Excel
  • Windows operating systems
  • Power point
  • Microsoft Word
  • Personnel
  • Presentations
  • Psychology
  • Python
  • Team management
  • Facilitating groups
  • Obtaining authorizations
  • Leadership communications
  • Database record keeping
  • Verifying documentation
  • Letter preparation
  • Coordinating team projects
  • Materials inspection
  • Data entry
  • Testing and troubleshooting
  • Technical issue analysis
  • Crisis intervention
  • Risk management processes and analysis
  • Community outreach
  • Record keeping and reporting
  • Sorting and labeling
  • Program development
  • Troubleshooting and resolution
Education
Expected in 05/2022DeSales UniversityCenter Valley, PAHomeland Security And Digital Forensics. : Homeland Security

Majoring in, and Criminal Justice with a Concentration in Digital Forensics and Counter terrorism.

  • Received Trustee Merit Scholarship
  • Received Leadership Scholarship
  • Received Departmental Scholarship
  • Received Heritage Scholarship
  • Coursework in Emergency Management, Computer Hardware, Forensic Science, Counter terrorism, Radicalization of Terrorism Studies, Constitutional Law, and Digital forensics investigation on hardware and software
  • Elected Captain of University Cheerleading team
  • Elected to as Vice President for Homeland Security Club
  • A founder of the Homeland Security Club on Campus
05/2018Seton Home Study High SchoolAcademic Diploma
  • Completed all high school required credits, GPA: 3.7
  • Graduated with 3.8 GPA
Certifications

IS-00100.c Introduction to Incident Command System, ICS-100
IS-00907 Active Shooter: What You Can Do
IS-700.B An Introduction to The National Incident Management System

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Resume Overview

Companies Worked For:

  • Volunteer Position At Holy Family Catholic Church
  • Potomac Nationals
  • Sentara Northern Virginia Medical Hospital.

School Attended

  • DeSales University
  • Seton Home Study High School

Job Titles Held:

  • Retreat Facilitator
  • Usher at Potomac Nationals
  • Sentara Northern Virginia Medical Center Volunteer

Degrees

  • Homeland Security And Digital Forensics. : Homeland Security
    Academic Diploma

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