retail team member resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

  • Available Nights, Weekends and Holidays
  • Teamwork Skills
  • Exceeding Customer Expectations
  • Building Customer Loyalty
  • Computer Proficiency and Microsoft Office
  • Managing Cash Register
  • Adaptable and Flexible
  • Merchandise Recommendations
  • Effective Customer Communication
  • Locating Merchandise
  • Building Customer Relationships and Loyalty
  • Upselling Strategies
  • Safety and Cleanliness Standards
  • Engaging with Diverse Customers
  • Flexible Hours
  • Team Member Motivation
  • Energy and Physical Stamina
  • Ability to Lift 40 Pounds
  • Merchandising and Display
  • Store Policies and Procedures
  • Excellent Written and Verbal Communication
  • Merchandise Receiving and Handling
  • Bagging and Packaging
  • Excellent People Skills
  • Special Orders
Work History
03/2022 to Current Retail Team Member Holiday Station Stores - Workday | Osseo, MN,
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
07/2015 to Current Handyman/Laborer Rwj Barnabas | Morganville, NJ,
  • Performed minor wall repair, installed drywall and applied wallpaper.
  • Performed basic plumbing repairs such as installing new toilets, unclogging drains and maintaining gutters.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping and sanding.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds and watering lawns.
  • Managed available parts, tools and materials inventory to maintain prompt response capability.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
01/2021 to 12/2021 Associate Aimbridge Hospitality | Raleigh, NC,
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Removed orders from storage, wrapped and staged for shipments.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Communicated with floor managers to determine merchandise placement.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 200 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Restocked and organized merchandise in front lanes.
  • Monitored safety and security concerns and reported to leadership for resolution.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Responded proactively and positively to rapid change.
  • Restocked products based on available inventories and customer demands.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Completed inventory counts, reordered stock and removed expired items from supply.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
  • Priced 100+ orders daily by correctly wrapping, weighing and labeling cuts.
  • Prepared 50+ customized meat orders, cut requests and wholesale services daily.
  • Created appealing daily meat displays.
  • Fulfilled over 100+ daily orders worth up to $3,000
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
05/2018 to 05/2020 Worker Taqueria Chihuahua | City, STATE,
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Delivered prompt service to prioritize customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Expected in 05/2020 to to High School Diploma | Alta Loma High School, Rancho Cucamonga, CA GPA:

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Resume Overview

School Attended

  • Alta Loma High School

Job Titles Held:

  • Retail Team Member
  • Handyman/Laborer
  • Associate
  • Worker


  • High School Diploma

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