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Retail Supervisor Resume Example

Resume Score: 80%

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RETAIL SUPERVISOR
Summary

Customer service-oriented professional with enthusiastic personality and skills in [Skill] and [Skill]. Ready to apply experience in [Area of expertise] in retail position with exciting organization.

Skills
  • POS system operation
  • Portioning
  • Food preparation
  • Safe food handling
  • Time management
  • Inventory management
  • Customer service
  • Team building
  • Conflict resolution
  • Cash management
  • Documentation
  • Leadership development
  • Managing retail build outs
  • Quality assurance
  • Data entry
  • Staff supervision
  • Recordkeeping
  • Training
  • Creating marketing plans
  • Project management
Experience
Retail Supervisor, Lucky's Market, February 2019-February 2020Springfield, MO
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Increased store sales by cross-selling complementary items.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Processed credit card payments and counted back change and currency with accuracy.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Fast Food Team Member, Wendy's Co, September 2018-February 2019Springfield, MO
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Looked for ways to go above and beyond job requirements.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
  • Built and maintained effective working relationships with peers and upper management.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Verified orders and bagged items for easy transport.
  • Reviewed contents on food trays to check receiving complete order.
  • Took customers' orders by recording requested menu items, substitutions and add-ons.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Accepted payments and made change to process transactions.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Pet Care Associate, Petsway, October 2016-September 2018Springfield, MO
  • Ordered, received, unloaded and stored feed and supplies for animals under care.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.
Fast Food Team Member, Taco Bell, February 2015-October 2016Springfield, MO
  • Accepted payments and made change to process transactions.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
  • Reviewed contents on food trays to check receiving complete order.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Verified orders and bagged items for easy transport.
  • Took customers' orders by recording requested menu items, substitutions and add-ons.
Education and Training
High School DiplomaNixa High School, , NixaMOMay 2016
Some College (No Degree)Sociology, , Missouri State University, SpringfieldMO
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Lucky's Market
  • Wendy's Co
  • Petsway
  • Taco Bell

School Attended

  • Nixa High School
  • Missouri State University

Job Titles Held:

  • Retail Supervisor
  • Fast Food Team Member
  • Pet Care Associate

Degrees

  • High School Diploma
    Some College (No Degree)

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