Retail Supervisor Resume Example Lucky's Market

RETAIL SUPERVISOR

Summary

Customer service-oriented professional with enthusiastic personality and skills in [Skill] and [Skill]. Ready to apply experience in [Area of expertise] in retail position with exciting organization.

Skills

POS system operation
Portioning
Food preparation
Safe food handling
Time management
Inventory management
Customer service
Team building
Conflict resolution
Cash management

Documentation
Leadership development
Managing retail build outs
Quality assurance
Data entry
Staff supervision
Recordkeeping
Training
Creating marketing plans
Project management

Experience

Retail Supervisor, Lucky's Market, February 2019-February 2020Springfield, MO

Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Increased store sales by cross-selling complementary items.
Collaborated with all company departments to ensure cohesive branding and strategic product placement.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Delegated tasks to specific employees based on individual knowledge and strengths.
Processed credit card payments and counted back change and currency with accuracy.
Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.

Fast Food Team Member, Wendy's Co, September 2018-February 2019Springfield, MO

Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Looked for ways to go above and beyond job requirements.
Completed additional learning opportunities to advance knowledge and move into senior team member position.
Built and maintained effective working relationships with peers and upper management.
Worked hard to learn all required tasks quickly and maximize performance.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Recorded customer orders and communicated clearly to confirm each order.
Verified orders and bagged items for easy transport.
Reviewed contents on food trays to check receiving complete order.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Worked with food service team members to handle every customer need and build brand loyalty.
Accepted payments and made change to process transactions.
Mastered point-of-service (POS) computer system for automated order taking.
Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.

Pet Care Associate, Petsway, October 2016-September 2018Springfield, MO

Ordered, received, unloaded and stored feed and supplies for animals under care.
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
Collected and documented animal information such as weight, size, physical condition and food intake.
Observed animals and conducted examinations to identify signs of injury, illness or disease.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.

Fast Food Team Member, Taco Bell, February 2015-October 2016Springfield, MO

Accepted payments and made change to process transactions.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Mastered point-of-service (POS) computer system for automated order taking.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
Reviewed contents on food trays to check receiving complete order.
Recorded customer orders and communicated clearly to confirm each order.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Verified orders and bagged items for easy transport.
Took customers' orders by recording requested menu items, substitutions and add-ons.

Education and Training

High School DiplomaNixa High School, , NixaMOMay 2016

Some College (No Degree)Sociology, , Missouri State University, SpringfieldMO

Resume Overview

Companies Worked For:

Lucky's Market
Wendy's Co
Petsway
Taco Bell

School Attended

Nixa High School
Missouri State University

Job Titles Held:

Retail Supervisor
Fast Food Team Member
Pet Care Associate

Degrees

High School Diploma
Some College (No Degree)

Retail Supervisor Resume Example

Resume Score: 80%

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