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retail sales representative resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Flexographic printers
  • Ink and water systems expert
  • Skilled with electric pallet jacks
  • Line and brush gauge tools proficient
  • Newsprint handling
  • Paper stocks
  • Expertise in plate making
  • Press maintenance procedures comprehension
  • Friendly and hardworking
  • Strong interpersonal skills
  • Solid independent worker
  • Deadline driven
  • Blueprint reading
  • Troubleshooting
  • Manual labor skills
  • Good at following instructions
  • Customer service experience
  • Flexible work schedule
  • Utilizing scanner systems
  • Good verbal/written communication skills
  • Customer service skills
  • Strong work ethic
Experience
Retail Sales Representative, 10/2017 - Current
Advanced Drainage Systems Vicksburg, MS,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided every customer with professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Worked with off-site locations to find desired items for customers.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Supported training and development of new staff on company policy, procedures and sales tactics.
  • Scheduled recategorization of merchandise to maintain corporate compliance and satisfy shelf standards.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Greeted and assisted customers in locating items and completing purchases.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
Supervisor, 08/2013 - 02/2017
Global Aviation Services Atlanta, GA,
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Identified and corrected performance and personnel issues negatively impacting team and business operations.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Supervised successful team of 30 Customer Service Reps by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
  • Developed positional rotation to support continuous improvement and customer service rep development.
  • Established and maintained operating schedules to provide effective coverage for key areas and to achieve customer service objectives.
  • Coached and mentored 30 staff members by offering constructive feedback and asking about long-term career growth goals.
Assistant Pressman, 06/2012 - 06/2014
Media News Group Chico, CA,
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Jogged and stacked paper by delivering blank or partially printed stock to equipment.
  • Supplied clean-up rags and varsol by press, skids, trays and straps.
  • Monitored time and performance standards and reduced waste and spoilage during run mode.
  • Checked work areas to verify that printed sheets, mutts and blanks from each load were accounted for.
  • Circulated creative folders and obtained sign-offs to maintain efficient production flow.
  • Adhered to allocated budgets by collecting time projections and reporting changes during creative implementation.
  • Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Measured paper thickness and adjusted space between blanket and impression cylinders.
  • Managed project schedules to guarantee client and in-house creative and design needs were met on time and within budget.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Pressman, 07/2006 - 03/2010
Temple-Inland Box Container City, STATE,
  • Evaluated architectural plans and consulted with clients to gain deep understanding of project scope and objectives.
  • Oversaw proper packaging of products.
  • Collaborated with staff engineers to optimize product testing processes.
  • Kept supervisor informed of job progress and material requirements
  • Circulated creative folders and obtained sign-offs to maintain efficient production flow.
  • Oiled and cleaned machines and added coolant to machine reservoirs.
  • Maintained tools, equipment and work sites.
  • Established relationships with construction manager and contractors to align priorities, goals and objectives.
  • Performed weekly maintenance assessments.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
  • Processed work orders and prioritized jobs.
  • Used measuring instruments to inspect parts.
  • Continually cleaned work areas and equipment.
  • Monitored time and performance standards and reduced waste and spoilage during run mode.
  • Used hand tools to mount, install, and secure tools.
  • Performed daily inspections of random site buildings.
  • Managed inventory, maintained equipment and cleaned work areas.
  • Reviewed work orders and communicated with prior shift to assess work needs for day.
  • Handled end-processing of customer orders including hand loading trucks and removing shipping totes from conveyor system.
  • Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.
  • Mentored junior team members, providing guidance on proper techniques and safety.
  • Checked work areas to verify that printed sheets, mutts and blanks from each load were accounted for.
  • Arranged and stored materials, machines, tools and equipment.
  • Planned work and determined appropriate tools and equipment.
  • Cleaned, wrapped, and labeled outgoing orders.
  • Resolved inspection deficiencies promptly.
  • Measured paper thickness and adjusted space between blanket and impression cylinders.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Exceeded customer product expectations by maintaining equipment to product quality products.
  • Removed debris and other duties as assigned by the manager.
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Properly handled hazardous waste materials to uphold safety regulations.
Education and Training
: Business Management, Expected in
-
Southern University And A & M College - Baton Rouge, LA
GPA:
Status -
High School Diploma: , Expected in 05/1998
-
Varnado High School - Varnado, Louisiana,
GPA:
Status -

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Resume Overview

School Attended

  • Southern University And A & M College
  • Varnado High School

Job Titles Held:

  • Retail Sales Representative
  • Supervisor
  • Assistant Pressman
  • Pressman

Degrees

  • Some College (No Degree)
  • High School Diploma

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