Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering five years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

  • POS system operation
  • Customer assistance
  • Payment processing
  • Dispute mediation
  • Outside/Inside sales techniques
  • Product promotions
  • Sales expertise
  • Store opening and closing
  • POS Systems
  • Sales
  • Inventory Control
  • Sales Goals
  • Cash Handling
  • Retail Transactions Processing
  • Point of Sale Systems
  • Product Knowledge
  • Product Sales
  • Customer service
  • Organization
  • Collaboration
  • MS Office
  • Critical thinking
  • Organization and Time management
  • Teamwork
  • Interpersonal and written communication
  • Conflict resolution
09/2019 to Current Retail Sales Representative Grande Communications Networks, Llc | Houston, TX,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Approached browsing customers to initiate conversations to determine buying preferences.

Here at Best Buy my goals are very similar to my goals at Vivint Smart Home. My aim is to provide an excellent customer service while they are interacting with me. Greeting customers in a timely and friendly manner to help assess their needs is one of my main focuses. While interacting with a customer I take time to slow them down and listen to their true wants and needs. If a customer is in simply looking for a power cable then I do my best to ensure a quick and simple transaction that will leave the customer with a smile on their face. I ensure that the customer leaves with a full package the first time around; there's no need for a customer to have to pay multiple times.

04/2016 to Current Vivint Sales Representative Flixbrewhouse | Albuquerque, NM,
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Provided sales consultations on functional and stylistic benefits of each custom product.
  • Set up calendar with customer birthdays and other special events for personal touch.

Here at Vivint my number one priority is customer service. My main goal when I start my day at Vivint is to take care of every single customer and or potential customer, to the best of my ability. I've been expertly trained to prospect potential customers and to seek out people who need us most. Working for Vivint Smart Home not only teaches me how to interact with customers on a day to day basis, but on a personal basis as well. Providing a family, friend or a neighbor with a Vivint Smart Home security system not only makes their home or business safer, immediately, it also provides them with a 'peace of mind' for years to come. Vivint Smart Home has not only helped me mature as an individual. It has provided me with an opportunity to benefit lives in communities across the nation.

06/2015 to 04/2016 Assistant Kitchen Manager Our Mom's Restaurant | City, STATE,
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Maximized quality assurance by completing frequent checks of line.

My job here was fairly simple, I made burgers and ensured that meals prepared were sanitary, cooked, and correct. While my time here was not long I was taught skills that I've used in almost every day situations. While working here I had to learn how to keep a level head during stressful situations. I don't know how many hours you may have worked in a kitchen but I can assure you, rush hours can be very hectic. If you're not calm, quick, and calculated in the way in which you operate everything can fall apart. Just like a burger with a soggy bun. I was an assistant kitchen manager for the last six months of my tenure here at Our Mom's. My job as a kitchen manager was to ensure everything we needed was always ready. Whether that meant I prepared items myself, or assigned the task to a co-worker.

Education and Training
Expected in 05/2015 High School Diploma | Franklin Academy High School, Winnsboro Louisiana , GPA:

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Resume Overview

School Attended

  • Franklin Academy High School

Job Titles Held:

  • Retail Sales Representative
  • Vivint Sales Representative
  • Assistant Kitchen Manager


  • High School Diploma

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