retail sales consultant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Development Officer Detailed and research minded employee that strives to build long lasting relationships driven by accurate information derived from customers, prospects, and constituents.

Direct and honest employee that enjoys building rapport with the utilization of high-level interpersonal skills.

Dedicated employee skilled at leveraging market data, competitive insights and analytics to maximize profitability. Highly skilled at stepping in and working in various departments to provide top-notch customer service wherever needed. In-depth understanding of sales strategies and merchandising techniques.

Thoughtful leader who understands the importance of creating a high-level, cross-functional team environment, including positive, specific, accurate customer directory information, quality assurance, event planning, and excellent customer service.

Extremely reliable and goal-oriented resulting in higher productivity, better quality, and overall organizational growth. Continuously seeking knowledge about developing products and services that are offered or going to be offered to customers in the near future. Stay up to date on newly launched technological products.

  • Strong Interpersonal Skills
  • Integrity
  • Reliability
  • Excellent Written and Verbal Skills
  • Ability to travel when required
  • Team-oriented
  • Microsoft Platform
  • Sales Force
  • Detailed Oriented
  • Technical Troubleshooting
  • Fast Learner
  • Exceed Sales Quotas
  • Planned Giving
  • Time Management
  • Analytic Functions
  • Negotiation Strategies
  • Developing Trust
Work History
Retail Sales Consultant, 06/2021 to Current
American Residential ServicesClackamas, OR,
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Used consultative sales approach to understand customer needs and recommend relevant offerings in prompt and professional manner
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Increased sales and customer satisfaction through personalized servicing
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
  • Oversaw deposits, processed financial transactions and maintained inventory
  • Managed and established business accounts several customers
  • Performance is excellent with special attention to integrity, details, innovation, collaboration, and celebration of success.
Retail Sales Manager, 08/2018 to 05/2021
EfinancialRemote, GA,
  • Managed day-to-day staffing and handled scheduling for all store employees
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Conducted ongoing staff development to help employees achieve growth within job roles
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at beginning of each shift
  • Responsible for sales quotas of store, employees, and personal minimums
  • Create environment of motivation, communication, team building, and task orientation in workplace
  • Proficient in product knowledge, offering stellar customer service, helping customers with billing concerns, technical troubleshooting, and working in fast paced environment
  • Followed protocol for customer proprietary network information (CPIN) properly, to ensure safety of valued customers, and their personal information
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
  • Conducted ongoing staff development to help employees achieve growth within job roles
Server, 05/2017 to 08/2018
Alcatraz CruisesSan Francisco, CA,
  • Offered exceptional 5 start dining experience to customers, going above and beyond their expectations
  • Top sales performer for upselling drinks and featured menu items
  • Cultivated warm relationships with regular customers
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Checked identification for minimum age for sale of alcoholic beverages
  • Bussed and reset tables to keep dining room and work areas clean
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Telemarketer Sales Representative, 01/2016 to 08/2017
Gold Mountain Communications LLCCity, STATE,
  • Answered questions about Hilton Grand Vacations, offerings with knowledgeable responses about products and services
  • Answered inbound sales calls from customers to persuasively discuss offerings that met their satisfaction
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas
  • Negotiated numerous objections and offered many rebuttals until sale was closed, and customer was satisfied
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Bachelor of Science: Professional Studies & Business Management, Expected in 12/2021 to Regent University - Virginia Beach, VA
High School Diploma: , Expected in 05/2013 to Waynesville Sr. High School - Waynesville, MO

Certified National Pharmaceutical Representative, The National Association of Pharmaceutical Sales Representative’s


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Resume Overview

School Attended

  • Regent University
  • Waynesville Sr. High School

Job Titles Held:

  • Retail Sales Consultant
  • Retail Sales Manager
  • Server
  • Telemarketer Sales Representative


  • Bachelor of Science
  • High School Diploma

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