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Retail Sales Consultant Resume Example

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RETAIL SALES CONSULTANT
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Offering advice
  • Merchandising
  • Upselling strategies
  • Explaining instructions
  • Customer service
  • Handling customer complaints
  • Leadership development
  • Creating store processes
  • Report creation
  • Credit card payment processing
  • Microsoft Office expertise
  • Stress management
  • Manual and finger dexterity
  • Donor screening
  • Sanitation and sterilization
  • Quality control
  • Biohazard waste disposal
  • Drawing blood
  • Sharps disposal
  • Medical records maintenance
  • HIPAA
  • Housekeeping
  • Meal preparation
  • Coordination skills
  • Spreadsheet management
  • Proper phone etiquette
  • Database management
  • Client satisfaction
  • Cash management experience
  • Wound care
  • MS Office
Experience
Retail Sales Consultant|Company Name - City, State|06/2018 - Current
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Identified the demand for service offerings through needs assessments.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Worked with off-site locations to find desired items for customers.
  • Managed deposits, financial transactions, and business inventory.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Assessed conflicts and identified solutions for clients promptly.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Planned and updated work schedules for optimal coverage of expected business needs.
Manager/Operations Specialist|Company Name - City, State|01/2016 - 06/2018
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Shift Leader|Company Name - City, State|07/2012 - 12/2015
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Trained and supervised team members to maximize performance and meet daily objectives.
  • Trained and supervised staff members.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
  • Mentored and supported new employees to maximize team performance.
  • Allocated tasks to employees daily and monitored activity and task completion.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
PCA|Company Name - City, State|02/2009 - 08/2014
  • Assisted patients with bladder and bowel needs by helping to restroom, [Action] and [Action].
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Organized personal and professional calendars.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
Education and Training
Crossett High School||City, State|05/2007High School Diploma
South Arkansas Community College|City, StatePhlebotomy Technician
Activities and Honors
  • Member, Alumni Association
  • Coursework in public relations
  • Emphasis in Business Management and Communications
  • 3.5 GPA
  • EKG
  • Retail Sales
  • Vital Signs
  • Excel
  • Phlebotomy
  • Patient Care
  • Receptionist
  • Microsoft Powerpoint
  • Microsoft Outlook
  • Microsoft Word
  • Word Processing
  • Computer Skills
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Resume Overview

School Attended

  • Crossett High School
  • South Arkansas Community College

Job Titles Held:

  • Retail Sales Consultant
  • Manager/Operations Specialist
  • Shift Leader
  • PCA

Degrees

  • High School Diploma
    Phlebotomy Technician

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