LiveCareer-Resume

retail sales associate resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

A diligent and results-driven Highschool student experience in providing exceptional customer service in fast-paced environments. Successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high standards of customer service. Excels in developing product knowledge and understanding customer needs to ensure excellent customer experience. A highly organized professional with excellent communication and problem-solving skills. Always improving work performance in order to meet and excel not only the customer's expectations and needs but also my team members.

Skills
  • Problem-Solving
  • Stocking and Receiving
  • Customer Service
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Cash Handling
  • POS System Operation
  • Time Management
  • Strong Communication and Interpersonal Skills
  • Safety and Cleanliness Standards
  • Adaptable and Flexible
  • Attention to Detail
  • Employee Training and Supervision
  • Stocking and Replenishing
  • Multitasking and Organization
  • Persuasive Selling
  • Goal-Driven
  • Positive Customer Engagement
  • Positive Attitude
  • Willing to Learn
Education and Training
Jackson High School Jacksonville, AR, Expected in 05/2024 High School Diploma : - GPA :
Experience
Jbs Usa - Retail Sales Associate
Huntsville, AL, 12/2022 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Cleaned and organized sales floor in accordance with company merchandising standards.
  • Received and processed online orders for shipment or store pick-up.
  • Help customers find merchandise and purchase products in a store.
  • Used POS system to process sales and refund transactions.
  • Maintained a clean and organized store environment that met all safety standards.
  • Located merchandise on racks or shelves and delivered to customers.
  • Promoted store products by actively engaging customers and providing product demonstrations.
  • Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items.
  • Utilized sales strategies to increase average purchase amounts.
  • Delivered exceptional customer service to guests.
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
  • Answered questions regarding store and merchandise.
  • Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Lkq Corp - Shuttle Driver
Stanton, CA, 04/2022 - Current
  • Greeted guests, and engaged in friendly conversation while driving them to their destination to establish friendly customer service.
  • Drove customers to and from venues in an efficient, safe and timely manner
  • Arranged to pick up customers or groups.
  • Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction.
  • Greeted incoming guests, accepted payments, and directed to facility locations.
Sylvan Hills Athletic Club - Shift Leader/Cashier
City, STATE, 03/2019 - 10/2020
  • Operated cash register or POS system to receive payment by cash and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Received orders and fulfilled orders quickly and efficiently.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Answered patron questions about menu items, pricing and potential food allergy risks.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Managed store closing and opening procedures to ensure safety and security.
  • Oversaw shift operations to create quality products that met company standards.
  • Engaged in friendly conversation while waiting for orders or ringing up menu items to establish friendly customer service.
  • Replenished condiments, beverages, and other items to meet customer needs.
  • Restocked inventory to maintain optimum levels of food and supplies for serving.
  • Communicated with customers regarding orders, comments, and complaints.
  • Performed personnel activities such as supervising and training employees.
  • Washed dishes, glassware, and silverware after meals.
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.

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Resume Overview

School Attended

  • Jackson High School

Job Titles Held:

  • Retail Sales Associate
  • Shuttle Driver
  • Shift Leader/Cashier

Degrees

  • High School Diploma

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