Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Retail Metrics and Goals
  • Exceeding Customer Expectations
  • Security Practices
  • Inventory Management
  • Engaging with Diverse Customers
  • Strong Communication and Interpersonal Skills
  • Returns and Exchanges
  • Customer Service
  • Attention to Detail
  • Available Nights, Weekends and Holidays
  • Store Policies and Procedures
  • Excellent Written and Verbal Communication
  • Adaptable and Flexible
  • Ability to Lift 40 pounds
  • Computer Proficiency and Microsoft Office
  • Flexible Hours
  • Locating Merchandise
  • Product Knowledge
  • Energy and Physical Stamina
  • Basic Mathematics
  • Speech Clarity
  • Store Organization
  • Customer Needs Assessment
  • Cash Handling
  • Team Supervision
  • Detail-Oriented
  • Creative Thinking
  • Information Analysis
  • Team Leadership
  • Guest Services
  • Documentation and Reporting
  • Store Opening and Closing
  • Customer Assistance
  • Goal-Driven
  • Relationship Building
  • Time Management
  • Honest and Ethical
  • Decision Making
  • Reliable and Responsible
  • Cleaning and Sanitizing
  • Friendly and Helpful
Education
Golden Gate High School 2925 Titan Way Naples Fl, Expected in 05/2022 High School Dipolma : - GPA :
Work History
Williams-Sonoma, Inc. - Retail Sales Associate
Winston Salem, NC, 10/2021 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections and purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
Kisco Senior Living, Llc - Host
Raleigh, NC, 07/2021 - Current
  • Recorded available tables after seating each party using specialized seating software.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Kept detailed payment records throughout shift to complete cash and card payments.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Checked and restocked server areas and organized and got change for front counter.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations and communicated changes to guests.
  • Used cash registers and credit card machines to cash out customers.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customer questions about hours, seating and menu information.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Informed servers of newly seated parties for speedy service.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by Number%.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Managed event contracts, estimates, event profiles and post-event summaries.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Kept track of event finances, initial deposits, due payments and final balances.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Williams-Sonoma, Inc. - Retail Sales Associate
Albuquerque, NM, 05/2021 - 07/2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Greeted customers and helped with product questions, selections and purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Spoke to customers in native language to increase loyalty and establish relationships.

+ Edit or add your own

  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
Beaumont Hospitals - Dishwasher
River Rouge, MI, 12/2020 - 05/2021
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Volunteered to assist Job titles with Task and Task during peak meal times after completing dishwashing duties.
  • Efficiently and quickly cleaned various dishes, silverware and Type to provide smooth service and reduce wait times.
  • Maintained clean and contaminant-free cooking equipment and receptacles through Technique and Technique.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Performed routine maintenance on Type and Type equipment by request of managers.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Established great relationships with staff by promoting team-oriented atmosphere through use of Skill and Skill.
  • Cultivated strong customer relationships to generate repeat and referred patronage by offering spotless dishes and Result.
  • Kept all dishes, utensils and glassware clean and rotated following safety standards by Action.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Loaded more than Number glasses, silverware and dishes into dishwasher each shift, running average of Number loads per day.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Used Type sprayer to loosen food residue and enhance cleaning.
  • Communicated with team members to keep operations running smoothly by helping with Task and Task.

+ Edit or add your own

  • Effectively scrubbed and scoured pots and pans using Type and Type products to remove burnt-on food.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.

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Resume Overview

School Attended

  • Golden Gate High School

Job Titles Held:

  • Retail Sales Associate
  • Host
  • Retail Sales Associate
  • Dishwasher

Degrees

  • High School Dipolma

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