Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Driven, team-oriented individual motivated to leverage strong background in customer service and relations, sales and manual labor. Develop strategic and engaging merchandising strategies to meet objectives and improve customer loyalty and retention. Demonstrated excellence in organization, dedication, and precision.

  • Documentation and recordkeeping
  • POS system operation
  • Teamwork
  • Approachable
  • Excellent time management
  • Positive relationships
  • Behavioral assessment
  • Safety guidelines
  • Activity coordination
  • Responsible
  • Personable and friendly
  • Organization and efficiency
  • Meticulous and organized
  • Recordkeeping and bookkeeping
  • Multitasking and prioritization
  • Equipment operations
  • Administrative support
  • Maintaining equipment
  • Weeding and edging
  • Using hand tools
  • Work site cleaning and organization
  • Confidential document control
  • Invoicing and billing
01/2019 to 11/2019 Retail Sales Associate Xanterra Parks & Resorts | Yellowstone National Park, WY,
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided every customer with professional and polite support for sales and service needs.
  • Generated brand awareness and positive product impressions to increase sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Adhered to all company initiatives and achieved established goals for each.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Managed cash register operations using POS system including processing sales and returns.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
07/2016 to 08/2018 Camp Counselor Ymca Metro Atlanta | North Atlanta, GA,
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
  • Adjusted activity plans to better engage users of differing ability or interest levels.
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Organized and lead variety of small and large group activities, including hiking, fishing and bible study activities.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
08/2017 to 09/2017 Receptionist Tutera Senior Living | Terrell, TX,
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
05/2011 to 08/2016 Manual Laborer Servicemaster Restoration Services | Lagrange, GA,
  • Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
  • Recognized and reported defective material and equipment.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Disposed of debris and hazardous materials properly to avoid contaminating landscape and machinery.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Cleared aisles, swept floors and reorganized inventory to keep warehouse neat and remove obstacles.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Secured items in truck by strapping over protective padding.
  • Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
  • Safely operated all necessary equipment in work area such as storage lot and sheds.
  • Performed repair work on equipment, notifying management of issues requiring more extensive repairs.
  • Aided senior leadership during executive decision-making process by generating daily productivity records.
  • Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
  • Maintained lawn care and cleaning equipment using troubleshooting methods to keep functional for all shifts.
Education and Training
Expected in 05/2017 High School Diploma | Pearland High School, Pearland, TX GPA:

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Resume Overview

School Attended

  • Pearland High School

Job Titles Held:

  • Retail Sales Associate
  • Camp Counselor
  • Receptionist
  • Manual Laborer


  • High School Diploma

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