• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Retail Sales Associate
Please provide a type of job or location to search!
SEARCH

Retail Sales Associate Resume Example

Love this resume?Build Your Own Now
SW
RETAIL SALES ASSOCIATE
Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. As well as a diplomatic call agent versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty.

Skills
  • Very detail oriented in that I love to make sure things are done correctly and the right way from the very beginning
  • Very methodical in that I love to have structure and guidelines that I follow to a T in order to get things done fast and efficiently
  • Excellent writing skills
  • Independent judgement
  • Teamwork
  • Customer assistance
  • Money handling
  • Analytical
  • Very self driven
Experience
Xanterra Parks & Resorts | Keystone , SDRetail Sales Associate10/2020 - Current
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Reduced store theft 60% by observing customers, identifying security risks and informing other coworkers.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Fostered customer retention by assessing and meeting product needs.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Adhered to all company initiatives and achieved established goals for each.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Whole Foods | Overland Park , KSDeli Clerk10/2018 - 08/2020
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Completed orders of all sizes according to customer preferences, improving patron retention by at least 70%.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and 80% boost in revenues.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Lobel Financial | Houston , TXCall Center Agent11/2017 - 10/2018
  • Documented customer inquiries and feedback, including service delivery suggestions in company database.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Achieved or exceeded 100% satisfaction rating on consistent basis.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
  • Corrected issues by giving agents targeted and highly constructive feedback.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Conducted CRM tasks to maintain quality assurance satisfaction levels.
Rutter's Dairy Inc | Abbottstown , PATeam Member06/2015 - 09/2017
  • Built and maintained effective working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Took customer orders quickly and efficiently as well as made sure they were all accurate.
Education and Training
Cheney High School | City, StateHigh School Diploma06/2013
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Developed relationships with 10 new clients and typically exceeded sales goals by 70%
  • Recognized as Employee of the month for outstanding performance and team contributions after only two months of being with the company.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Word choice

Resume Overview

School Attended

  • Cheney High School

Job Titles Held:

  • Retail Sales Associate
  • Deli Clerk
  • Call Center Agent
  • Team Member

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Retail-Sales-Associate-resume-sample

Retail Sales Associate

Viejas Enterprises

Alpine , CA

Retail-Sales-Associate-Cashier-resume-sample

Retail Sales Associate Cashier

Gpm Investments

Cadillac , MI

Retail-Sales-Associate-resume-sample

Retail Sales Associate

Williams-Sonoma, Inc.

Appleton , WI

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.