retail sales associate resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Outgoing and friendly receptionist while working as a Nurse Aide, delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration. Ambitious State Certified Nurse Aide specializing in behavioral health care. Expert in all aspects of patient care with success in working with multidisciplinary teams to create care plans focused on helping patients recover from medical or surgical procedures and manage complex mental disorders. Accomplished in leading unit-based groups to improve the delivery of care and patient satisfaction.

Reliable Retail Seasonal Sales professional offering top-notch sales expertise, customer service skills, and relationship-building strengths. Dedicated to working hard while welcoming customers and providing service.

  • Product and Service Sales
  • Interpersonal Communication
  • Point of Sale Knowledge
  • Accurate Money Handling
  • Data Entry
  • Home care
  • Patient consultation
  • Preventative health
  • Trauma recovery
  • Sanitation
  • Acute care expertise
  • Well visit procedures
  • Chronic disease management
  • Verbal and writing communication
  • Student engagement
  • Relationship building and management
  • Strong collaborator
  • Positive and encouraging
  • Physically strong and agile
  • Computer proficient
  • Effective time management
  • Creative Questioning
  • Positive Reinforcement
  • GPS and Route Planning
  • Route logs
  • Safe vehicle operation
  • Errands
  • Filing and data archiving
  • Childcare experience
  • Chauffeuring
  • Meeting planning
  • Professional and mature
  • Advanced interpersonal skills
  • Meticulous attention to detail
  • Commitment to quality and service
  • Operations Support
  • Human resource laws
  • Multi-line phone proficiency
  • Communication skills
  • Event planning
  • Travel coordination
  • Project planning
  • Schedule Management
  • Appointment setting
  • Housekeeping
  • Microsoft Office proficiency
  • Strong problem solver
Work History
10/2019 to 02/2020
Retail Sales Associate The Talbots Inc Los Gatos, CA,
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Provided exceptional services to ensure pleasant shopping experiences and adhere to company protocol.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Assisted customers by answering questions and fulfilling requests.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Educated customers on promotions to enhance sales.
08/2016 to 08/2019
CNA Five Star Quality Care, Inc. Jefferson City, MO,
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and kept family and nurses informed of changes.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for average of 10 patients per floor per shift in facility, delivering high-quality, efficient support to meet all needs.
09/2014 to 03/2015
State Registered Nurse Aide Thompson Hood Veterans Center City, STATE,
  • Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
  • Monitored patient reactions after administering medications and IV therapies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Educated patients and answered questions about health condition, prognosis and treatment.
Expected in 05/2014 to to
High School Diploma:
Bethlehem Christian Academy - Wilmore, KY
Expected in to to
: Organizational Strategies
Asbury University - Wilmore, KY

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Resume Overview

School Attended

  • Bethlehem Christian Academy
  • Asbury University

Job Titles Held:

  • Retail Sales Associate
  • CNA
  • State Registered Nurse Aide


  • High School Diploma
  • Some College (No Degree)

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