LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. I also have over 10 years of memory care and home care experience.

Skills
  • Effective Retail Sales Manager
  • Retail sales
  • Retail sales customer service
  • Retail sales campaigns
  • Sales skills
  • Retail merchandising
  • Memory Care
  • Personal Care
  • End of Life care
  • POS system operation
  • Money handling
  • Customer assistance
  • Inventory management
  • Documentation and recordkeeping
  • Independent judgement
  • Dispute mediation
Experience
Retail Sales Associate/Department Manager, 07/2019 to 04/2020
Central Lakes CollegeLester Prairie, MN,
  • Adhered to all company initiatives and achieved established goals for each.
  • Worked with off-site locations to find desired items for customers.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Preformed Gold and Diamond audits.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales 30%.
  • Fostered customer retention by assessing and meeting product needs.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Set mods
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Generated brand awareness and positive product impressions to increase sales.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Caregiver, 07/2012 to 10/2018
Central Lakes CollegeLongville, MN,
  • Assisted with meal planning to meet nutritional plans.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
  • Laundered clothing and bedding and changed linens 3 times per week to prevent spread of infection.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Transported patients to and from medical, dental and personal care appointments.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Assisted with End of Life care.
Caregiver, 11/2009 to 07/2012
Central Lakes CollegeMelrose Park, IL,
  • Assisted with meal planning to meet nutritional plans.
  • Delivered high-quality, geriatric care to private client.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Fostered relationship with client, providing companionship and counseling.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Assisted with catheters
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Caregiver, 07/2008 to 09/2009
SpectrumFrisco, TX,
  • Cleaned and dressed open wounds.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Laundered clothing and bedding and changed linens 3 times per week to prevent spread of infection.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Transported client to and from doctors appointments and physical therapy.
  • Assisted with at home physical therapy.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Fostered relationship with client, providing companionship and counseling.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Utilized curriculum with life-based approach.
Retail Sales Associate, 06/2006 to 11/2007
Spencer's Gifts LLCCity, STATE,
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Generated brand awareness and positive product impressions to increase sales.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Adhered to all company initiatives and achieved established goals for each.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Offered coupons and special deals to increase quantity of customer spending 20%.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Helped customers by answering questions and locating merchandise.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
Education and Training
High School Diploma: , Expected in 05/2007
Community Collaborative Charter School - McClellan Park, CA,
GPA:

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Resume Overview

School Attended

  • Community Collaborative Charter School

Job Titles Held:

  • Retail Sales Associate/Department Manager
  • Caregiver
  • Caregiver
  • Caregiver
  • Retail Sales Associate

Degrees

  • High School Diploma

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