Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. I also have over 10 years of memory care and home care experience.
Skills
Effective Retail Sales Manager
Retail sales
Retail sales customer service
Retail sales campaigns
Sales skills
Retail merchandising
Memory Care
Personal Care
End of Life care
POS system operation
Money handling
Customer assistance
Inventory management
Documentation and recordkeeping
Independent judgement
Dispute mediation
Experience
Retail Sales Associate/Department Manager, 07/2019 to 04/2020 Central Lakes College – Lester Prairie, MN,
Adhered to all company initiatives and achieved established goals for each.
Worked with off-site locations to find desired items for customers.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Engaged shoppers, providing assistance and information on merchandise and product features.
Preformed Gold and Diamond audits.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Followed all company policies, rules and procedures to promote company goals and maintain safety.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Bagged, wrapped and packaged purchases according to customer needs.
Initiated friendly conversation with each customer to determine level of assistance required.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Assisted in ringing up sales at registers and bagging merchandise.
Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales 30%.
Fostered customer retention by assessing and meeting product needs.
Managed cash register operations using POS system, including processing sales and returns.
Set mods
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Built customer loyalty by engaging with and identifying product needs of customers.
Generated brand awareness and positive product impressions to increase sales.
Helped customers by answering questions and locating merchandise.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Caregiver, 07/2012 to 10/2018 Central Lakes College – Longville, MN,
Assisted with meal planning to meet nutritional plans.
Helped clients with personal needs from exercise to bathing and personal grooming.
Monitored vital signs and medication use, documenting variances and concerning responses.
Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Laundered clothing and bedding and changed linens 3 times per week to prevent spread of infection.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Coordinated with doctors and registered nurses to develop care plans for patients.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Engaged client in physical and mental activities to sustain quality of life.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Maintained clean and well-organized environment to promote client happiness and safety.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Worked to improve patient outlook and daily living through compassionate care.
Transported patients to and from medical, dental and personal care appointments.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Assisted with End of Life care.
Caregiver, 11/2009 to 07/2012 Central Lakes College – Melrose Park, IL,
Assisted with meal planning to meet nutritional plans.
Delivered high-quality, geriatric care to private client.
Engaged client in physical and mental activities to sustain quality of life.
Coordinated with doctors and registered nurses to develop care plans for patients.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Fostered relationship with client, providing companionship and counseling.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Worked to improve patient outlook and daily living through compassionate care.
Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Assisted with catheters
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Caregiver, 07/2008 to 09/2009 Spectrum – Frisco, TX,
Cleaned and dressed open wounds.
Monitored vital signs and medication use, documenting variances and concerning responses.
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted with meal planning to meet nutritional plans.
Laundered clothing and bedding and changed linens 3 times per week to prevent spread of infection.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Transported client to and from doctors appointments and physical therapy.
Assisted with at home physical therapy.
Worked to improve patient outlook and daily living through compassionate care.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Fostered relationship with client, providing companionship and counseling.
Maintained clean and well-organized environment to promote client happiness and safety.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Utilized curriculum with life-based approach.
Retail Sales Associate, 06/2006 to 11/2007 Spencer's Gifts LLC – City, STATE,
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Generated brand awareness and positive product impressions to increase sales.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Adhered to all company initiatives and achieved established goals for each.
Built customer loyalty by engaging with and identifying product needs of customers.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Assisted in ringing up sales at registers and bagging merchandise.
Offered coupons and special deals to increase quantity of customer spending 20%.
Processed payments and maintained accurate drawers to meet financial targets.
Helped customers by answering questions and locating merchandise.
Drove sales by effectively upselling and cross-selling products to maximize profitability.
Education and Training
High School Diploma: , Expected in 05/2007 Community Collaborative Charter School - McClellan Park, CA, GPA:
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