Retail Sales Associate Resume Example Company Name

RETAIL SALES ASSOCIATE

Professional Summary

Skilled and reliable Retail Sales professional with several years of experience in self-motivated work in environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Skills

Point of Sale Knowledge
Cash Handling
Guest Services
Store Merchandising
Cleaning
Point of Sale Systems
Cash Register Operation
Product Knowledge

Product Location
Store opening and closing
Product promotions
Organization
Customer service
Relationship development
MS Office

Work History

01/2019 - 03/2020Retail Sales Associate | Company Name - City, State

Balanced and organized cash register by handling cash, counting change and storing coupons.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Supported efficient and timely replenishment of sales floor merchandise.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Greeted customers entering store and promoted sales or special programs.
Assisted customers with locating and choosing merchandise in any store department.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Used POS system to process sales, returns, online orders and gift card activations.
Answered questions about store policies and concerns to support positive customer experiences.
Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
Answered product questions with up-to-date knowledge of sales and store promotions.
Skilled using cash register including processing sales discounts and refunds.
Maintained organized checkout area and swept floors and emptied trash cans.
Folded and arranged clothing, jewelry, shoes, and many other accessories in attractive displays to drive sales.
Performed stocking and informed management of low inventory quickly.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Answered customer questions regarding merchandise and pricing.
Worked closely with store owner/manager to solve problems and handle customer concerns.
Opened and closed store independently when needed and prepared nightly bank drop for manager.

09/2018 - 01/2019Office Assistant | Company Name - City, State

Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Converted all paperwork documents into files on computer.
Organized all newly converted computer files into chronological order and sorted into individual folders for easy find and access.
Knowledgeable in scanners, printers, fax machines. Google Docs, G-Mail, Microsoft, Excel..

10/2016 - 04/2018Sales Associate | Company Name - City, State

Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Organized lotion shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Balanced and organized cash register by handling cash, counting change, and filing receipts.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Supported efficient and timely replenishment of sales floor merchandise.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Greeted customers entering store and promoted sales or special programs.
Employed strategic tactics such as cross-selling and upselling to drive sales.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Used POS system to process sales, returns, online orders and gift card activations.
Answered questions about store policies and concerns to support positive customer experiences.
Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
Answered product questions with up-to-date knowledge of sales and store promotions.
Skilled using cash register including processing sales discounts and refunds.
Folded washed towels daily and arranged them neatly for customers and cleaned merchandise display.
Opened and closed store independently daily and always place daily invoice and receipts in security box for manager
Logged reports, expenses, receipts and sales documents into digital database.
Offered advice and assistance to customers, paying attention to special needs or wants.
Educated customers on promotions to enhance sales.
Issued receipts and processed refunds, credits, or exchanges.
Maintained clean sales floor and straightened and faced merchandise.
Maintained clean personal appearance and wore uniforms per company policy.

Education

06/2016Guilford High School, CityHigh School Diploma :

Resume Overview

School Attended

Guilford High School

Job Titles Held:

Retail Sales Associate
Office Assistant
Sales Associate

Degrees

High School Diploma :

Retail Sales Associate Resume Example

Resume Score: 80%

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