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retail sales associate resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Critical thinking

Memory speciality

Customer relations

Inventory management

Customer-oriented sales professional with [Number] years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Offering [Number] years of progressive experience in owning web-based projects from concept and design through testing, implementation and client updates. Diligent about producing exceptionally clean, strong and secure code. Successful at achieving browser, device and operating system compatibility objectives while satisfying client desires and producing robust, sophisticated designs.

Attentive driver with strong knowledge of local routes and traffic patterns. Monitors road conditions and construction areas to maintain schedule adherence.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Skills
  • Cash Handling
  • Problem-Solving
  • Teamwork and Collaboration
  • Merchandising
  • Stockroom Upkeep
  • Upselling Techniques
  • Store Opening and Closing
  • Customer Needs Assessment
  • Policy and Procedure Adherence
  • Customer Service
  • Sales Goals Attainment
  • POS System Operation
  • Self-Checkout Assistance
  • Stocking and Receiving
  • Flexible Schedule
  • Display Setup
  • Verbal and Written Communication
  • Time Management
  • Order Processing
  • Loss Prevention
  • Product Demonstrations
  • Locating Merchandise
  • Merchandise Receiving and Handling
  • Building Customer Loyalty
  • POS Software
  • Flexible Hours
  • Energy and Physical Stamina
  • Sales and Promotions
  • Security Practices
  • Engaging with Diverse Customers
  • Ability to Lift 40 pounds
  • Building Customer Relationships and Loyalty
  • Store Policies and Procedures
  • Item Ticketing and Pricing
  • Exceeding Customer Expectations
  • Attention to Detail
  • Inventory Management
  • Computer Proficiency and Microsoft Office
  • Merchandising and Display
  • Strong Communication and Interpersonal Skills
  • Meeting Sales Goals
  • Adaptable and Flexible
  • Safety and Cleanliness Standards
  • Merchandise Recommendations
  • Product Knowledge
  • Returns and Exchanges
  • Excellent Written and Verbal Communication
  • Retail Metrics and Goals
  • Brand Promotion
  • Payment Processing
  • Available Nights, Weekends and Holidays
Experience
Retail Sales Associate, 11/2018 to 12/2019
Nouria EnergyOld Orchard Beach, ME,
  • Cashiering, computer management, credit and rewards sign up.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Helped customers by answering questions and locating merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Cross-sold products to boost overall sales purchases.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Computed purchases and received and processed cash or credit payment.
  • Bagged or packaged purchases and wrapped gifts.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Exchanged merchandise for customers and accepted returns.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended, selected and located merchandise based on customer desires.
Retail Sales Associate, 11/2018 to 12/2019
Nouria EnergyOxford, ME,
  • Extensive sensitivity in customer service.
  • Commission demand training.
  • Leadership training.
  • Helped customers by answering questions and locating merchandise.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Created price tags and merchandise signs for new items.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Cross-sold products to boost overall sales purchases.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Recommended merchandise to customers based on needs and preferences.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained records related to sales for store management.
  • Conduct management cleanness.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Computed purchases and received and processed cash or credit payment.
  • Bagged or packaged purchases and wrapped gifts.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Placed special orders or called other stores to find desired items.
  • Described merchandise and explained use, operation and care.
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted customers to determine wants or needs.
  • Prepared merchandise for purchase or rental.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Recommended, selected and located merchandise based on customer desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Exchanged merchandise for customers and accepted returns.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Ticketed, arranged and displayed merchandise to promote sales.
Receptionist, 08/2008 to 03/2009
Fairview Health ServicesBloomington, MN,
  • Multiple transfer phone intraluminal.
  • Excel training
  • Data entry
  • Inventory management
  • Clean processing customers.
  • Supervised setup of conference rooms for meetings and office events in common areas.
  • Scheduled and confirmed appointments and meetings for management team.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Scheduled and confirmed appointments.
  • Processed payments and updated accounts to reflect balance changes.
  • Served as company concierge to employees requiring assistance help with travel arrangements.
  • Sorted incoming mail and directed to correct personnel each day.
  • Updated and recorded customer or client information to maintain accounts.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Reported suspicious individuals to supervisor.
  • Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Coordinated company events with venues and advised staff of pertinent details.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Collated, bound and stored computer-generated reports.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Coordinated pick-up and delivery of express mail services.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Used company badging system to create badges for new employees and visitors.
  • Transcribed tapes and notes from meetings into prescribed formats.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
Education and Training
GED: , Expected in 06/2008 to Penn Foster College - Scottsdale, AZ
GPA:
: , Expected in to Blackstone Career Institute - Allentown, PA
GPA:

Critical thinking

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Resume Overview

School Attended

  • Penn Foster College
  • Blackstone Career Institute

Job Titles Held:

  • Retail Sales Associate
  • Retail Sales Associate
  • Receptionist

Degrees

  • GED
  • Some College (No Degree)

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