LiveCareer-Resume

retail sales associate resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Reliable and friendly, top-notch employee with outstanding customer service skills and a drive to constantly be learning more. Dedicated to doing things efficiently and correctly, while maintaining a lovely disposition with customers and providing comprehensive service. Skilled in POS transactions, cash handling, and administrative responsibilities. Loyal, hard-working, and always looking to improve.

Skills
  • Cleaning
  • Organization
  • Conflict resolution
  • Compassion
  • Communication
  • Creative problem solving
  • Adaptable and willing to learn
  • Detail Oriented
  • Artistic
  • Trainer and Managerial Experience
  • Time Management
  • Quick Learner
Education
Spiral Academy Loveland, CO, Expected in 05/2020 High School Diploma : - GPA :
Accomplishments
  • Employee of the Month (December 2018, July 2019)
  • Black Belt ( February 2013)
  • Started two of my own businesses before I was 14, one for babysitting and one for pet sitting
Work History
Ace Hardware - Retail Sales Associate
Bonner Springs, KS, 09/2020 - Current
  • Helped customers complete purchases, locate items and place special orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Greeted customers and used consultative sales approach to understand their needs and recommend relevant offerings.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Monitored store and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Issued receipts and processed refunds, credits or exchanges.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Opened and closed store independently
  • Delivered consistently accurate orders, special requests and menu alterations.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
Giant Eagle, Inc. - Shift Manager
Butler, PA, 05/2018 - 07/2020
  • Oversaw 4-8 employees per shift, noted performance, corrected problems and increased efficiency to maintain productivity targets.
  • Rotated stock according to dates and protocols.
  • Interacted and accommodated for 100-300 guests per shift
  • Trained team members in successful strategies to meet operational and sales targets.
  • Answered phone and resolve any issues with online orders.
  • Opened and closed store 4-6 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Counted, ordered, and opened inventory boxes and restocked shelves.
  • Responsible for food safety and freshness.

While working at Chipotle, I received "Employee of the Month" twice, with two different General Managers. Once in December 2018 and again in July 2019. I was promoted from Certified Trainer to Manager in January 2020.

Juv Consulting - Personal Assistant
New York, NY, 11/2017 - 01/2018
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Organized clients' homes prior to arrival home and performed house-sitting duties.
  • Provided multifaceted services to career professionals by running errands and managing mail.
  • Displayed absolute discretion at handling confidential information.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • File sales and expenses in spreadsheets
  • Unpacked and organize inventory
  • Packaged orders so they were ready for shipment
  • Cleaned office and showroom
  • Enter new clientele information and communicate with already existing clients for ideal customer service

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Resume Overview

School Attended

  • Spiral Academy

Job Titles Held:

  • Retail Sales Associate
  • Shift Manager
  • Personal Assistant

Degrees

  • High School Diploma

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