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Retail Sales Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Responsible and friendly employee able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Good with payment processing, register experience, customer experience, and a quick learner. Focused, hardworking, team player, and willing to learn new skills.

Skills
  • Teamwork
  • Money Transfer Systems
  • POS system operation
  • Money handling
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Cash register operation
  • Independent judgement
  • Customer assistance
  • Retail sales
  • Reliable and trustworthy
  • Decision-making
  • Dispute mediation
Experience
Retail Sales Associate, 10/2020 to Current
Ashley FurnitureTukwila, WA,
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Help customers load purchased equipment when necessary.
  • Promoted customer satisfaction by asking what they are looking for and making suggestion's to what kind of products they like.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Waitress, 06/2019 to 09/2019
Monarch Casino Black HawkBlack Hawk, CO,
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Completed closing duties by emptying trash, cleaning bathrooms and tables, and cashing out.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Arranged place settings with fresh tablecloths and tableware.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Retail Sales Associate, 07/2018 to 09/2018
Ashley FurnitureWesley Chapel, FL,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Adhered to all company initiatives and achieved established goals for each.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Help customers load purchased equipment when necessary.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education and Training
High School Diploma: , Expected in 06/2018
Stanwood High School - Stanwood, WA
GPA:
Additional Information

I start beauty school on March 7th, 2021 on M-F 1:30 to 5:30. I can be flexible with hours because my other job is willing to work with any schedule I have. Just for ahead of time, I have a wedding I have to be at in July, 2021 and a bachelorette party in the Spring of 2021. These events would only last a few days due to flying to another state.

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Resume Overview

School Attended
  • Stanwood High School
Job Titles Held:
  • Retail Sales Associate
  • Waitress
  • Retail Sales Associate
Degrees
  • High School Diploma