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Retail Sales Associate Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Motivated customers service with 10+ years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Knowledgeable retail fluent in English and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Friendly Retail with a lot of year background in retail. Drive sales-goal attainment and customer satisfaction through exceptional Skill and Skill abilities. Proficient in use of POS software.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Skills
  • Sales
  • Sales Goals
  • Accurate Money Handling
  • Cash Handling
  • Store Merchandising
  • Cleaning
  • Guest Services
  • Cash Register Operation
  • Product Sales
  • Store opening and closing
  • Customer service
  • Team management
  • MS Office
Education
Ore City High School Ore City, TX Expected in 05/2008 High School Diploma : - GPA :
Accomplishments
  • Supervised team of 6 staff members.
  • Also got 2 number # 1 pins for Christmas for being the top sales person
Work History
Road Runner Sports - Retail Sales Associate
Santa Monica, CA, 03/2020 - 07/2020
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Answered customer questions regarding merchandise and pricing.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Road Runner Sports - Retail Sales Associate
Shrewsbury, NJ, 07/2019 - 12/2019
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding merchandise and pricing.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Increased product appeal and customer experience by interacting directly with Number customers per Timeframe.
  • Prepared and submitted end-of-shift reports using Software.
  • Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Skilled using cash register including processing sales discounts and refunds.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers entering store and promoted sales or special programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Road Runner Sports - Retail Sales Associate
Studio City, CA, 01/2019 - 09/2019
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding merchandise and pricing.
  • Prioritized helping customers over completing other routine tasks in store.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Worked closely with the manager to solve problems and handle customer concerns.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Prepared and submitted end-of-shift reports using Excel Microsoft .
  • Stocked merchandise each A truck come in,clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Maintained customer satisfaction while handling all questions and product returns quickly and professionally.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

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Resume Strength

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Resume Overview

School Attended
  • Ore City High School
Job Titles Held:
  • Retail Sales Associate
  • Retail Sales Associate
  • Retail Sales Associate
Degrees
  • High School Diploma

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