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retail sales associate resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated individual with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Excellent Written and Verbal Communication
  • Item Ticketing and Pricing
  • Exceeding Customer Expectations
  • Computer Proficiency and Microsoft Office
  • Energy and Physical Stamina
  • Strong Communication and Interpersonal Skills
  • Ability to Lift 40 pounds
  • Goal-Driven
  • Decision Making
  • Cleaning and Sanitizing
  • Reliable and Responsible
Work History
Retail Sales Associate, 12/2021 - Current
The Tjx Companies, Inc. Greenville, SC,
  • Help customers complete purchases, locate items and join reward programs.
  • Check pricing, scan items, apply discounts and print receipts to ring up customers.
  • Inform customers of current store promotions to encourage additional sales purchases.
  • Provide accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Speak to customers in native language to increase loyalty and establish relationships.
  • Arrange merchandise in attractive displays to drive sales.
  • Monitor sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintain clean sales floor and straightened and faced merchandise.
  • Issue receipts and processed refunds, credits or exchanges.
  • Log reports, expenses, receipts and sales documents into digital database.
  • Use consultative sales approach to understand customer needs and recommend relevant offerings.
  • Work closely with shift manager to solve problems and handle customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Greet customers and help with product questions, selections and purchases.
  • Support efficient and timely replenishment of sales floor merchandise.
  • Volunteer for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Barista, 08/2019 - 07/2020
Restoration Hardware Denver, CO,
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Prioritized drink requests while managing interruptions.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cultivated to recall customers' names and address each by name.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Controlled line and crowd with quick, efficient service.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained regular and consistent attendance and punctuality.
  • Experienced in operating cash registers and credit card machines
  • Managed over 15 customers orders/drinks on rush hour
Assistant Chef, 03/2018 - 05/2018
Gustavus Adolphus Saint Peter, MN,
  • Cleaned kitchen work area by sanitizing all cooking equipment, utensils, and counters.
  • Assisted head chef in cooking dishes according to ingredients.
  • Checked food inventory
  • Chopped ingredients and garnishes.
  • Stored food safely and orderly in freezer and refrigerator.
  • Complete maintenance work orders as assigned including but not limited to trash removal
Retail Sales Associate, 11/2017 - 01/2018
The Tjx Companies, Inc. Delafield, WI,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma: , Expected in 06/2018
-
The Renaissance Charter High School For Innovation - New York, NY,
GPA:
Status -
Languages
Spanish :
Native or Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • The Renaissance Charter High School For Innovation

Job Titles Held:

  • Retail Sales Associate
  • Barista
  • Assistant Chef
  • Retail Sales Associate

Degrees

  • High School Diploma

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