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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Summary

Will process my duties to the upmost standards. I work diligently and learn fast. Quality amongst safety is a great priority.

Skills
  • Quality Control priority
  • Relationship development
  • Reporting and documentation
  • First Aid/CPR
  • Customer service
  • Process improvement
  • Team building
  • Organization
  • Planning and coordination
  • Communications
  • Project organization
  • Problem resolution
Experience
05/2018 to Current
Retail Sales AssociateTurkey Hill Minit Markets － Hanover, PA
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Adhered to all company initiatives and achieved established goals for each.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Increased sales [Number]% through suggestive selling and persuasiveness.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
04/2018 to 07/2020
Direct Care WorkerHome Helpers － Hanover, PA
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Worked with supervisory medical staff to review cases and improve care.
  • Assisted with meal planning to meet nutritional plans.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Monitored and reported clients' progress.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
  • Transported patients to and from medical, dental and personal care appointments.
  • Furnished personal care to clients within private home settings and championed patient independence and well-being.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Maintained clean and well-organized environment to promote client happiness and safety.
10/2016 to 04/2018
Packaging AssociateAmazon － Baltimore, MD
  • Oversaw manual and automated packaging activities.
  • Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
  • Monitored performance for adherence to procedures, safety rules and quality standards.
  • Labeled packages and recorded items packed in preparation for shipping.
  • Introduced and enforced new standard operating procedures.
  • Processed finished product by moving through packaging machines.
  • Updated inventory and production information using warehouse management systems and scanner guns.
Education and Training
06/1985
High School DiplomaDundalk High School － Baltimore, MD
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Resume Overview

Companies Worked For:

  • Turkey Hill Minit Markets
  • Home Helpers
  • Amazon

School Attended

  • Dundalk High School

Job Titles Held:

  • Retail Sales Associate
  • Direct Care Worker
  • Packaging Associate

Degrees

  • High School Diploma

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