Retail Sales Associate Resume Example Valley Fish Company

RETAIL SALES ASSOCIATE

Professional Summary

I am currently a student at Quinnipiac University, and I am looking for a job near my apartment to help take care of my bills. I work multiple jobs near home to help save for the school year, and I used to have a waitressing job in Hamden at an Italian pizza place. Unfortunately, they switched their restaurant to counter style, so I am searching for a new option. I have worked in the restaurant business since the beginning, so I understand the responsibilities and techniques you need to have. I work very well with others, but I can also be independent on the job if needed. I am very accurate on customer's orders, and I make sure they are taken care of in every way possible without causing a delay on table turnover. I make sure to do all of my side work and other responsibilities, and I always follow the manager's expectations. I am a very personable person, so waitressing has always been my favorite job. I also enjoy how this job can help me in the future for my career, since I will be socializing with many people everyday.

Skills

Menu Memorization
Ordering Procedures
Table Setting Knowledge
Guest Seating Arrangements
Daily Specials Memorization
Cash Handling
Performance improvement
Food running
Great social skills to talk to customers

High-Volume Dining
Bill Computation
To-Go Order Preparation
Order Accuracy
Food Tray Carrying
Menu presentation
Stocking and replenishing
Upselling techniques
Quick learner

Work History

Retail Sales Associate | 05/2020 to Current
Valley Fish Company - East Granby, CT

Used consultative sales approach to understand customer needs and recommend relevant offerings.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Supported efficient and timely replenishment of sales floor merchandise.

Waitress | 06/2018 to Current
The Saybrook Fishhouse - Canton, CT

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers, handling average sale per table.
Prepared beverages and filled food orders for customers.
Checked identification to enforce age regulations for alcoholic beverages.

Waitress | 10/2018 to 03/2020
Sergios Pizza Restaurant - Hamden, CT

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Used cash registers and credit card machines to cash out customers, handling average sale per table.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Folded napkins and prepared silverware sets to provide adequate supply for host station.

Hostess | 08/2016 to 06/2018
The Saybrook Fishhouse - Canton, CT

Watched dining area staff to evaluate server loads and calculate accurate wait times.
Took takeout orders over the phone and in person. Wrapped them up and sent them out to customers.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
Collected information from arriving customers to seat groups or place them on waitlist.

Education

Northwestern Regional High School - Winsted, CT | High School Diploma06/2018

Quinnipiac University - Hamden, CT | Bachelor of ScienceDiagnostic Medical Sonography, Expected in 05/2022

Resume Overview

Companies Worked For:

Valley Fish Company
The Saybrook Fishhouse
Sergios Pizza Restaurant

School Attended

Northwestern Regional High School
Quinnipiac University

Job Titles Held:

Retail Sales Associate
Waitress
Hostess

Degrees

Northwestern Regional High School - Winsted , CT | High School Diploma
Quinnipiac University - Hamden , CT | Bachelor of Science

Retail Sales Associate Resume Example

Resume Score: 80%

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