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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Professional Summary

I am currently a student at Quinnipiac University, and I am looking for a job near my apartment to help take care of my bills. I work multiple jobs near home to help save for the school year, and I used to have a waitressing job in Hamden at an Italian pizza place. Unfortunately, they switched their restaurant to counter style, so I am searching for a new option. I have worked in the restaurant business since the beginning, so I understand the responsibilities and techniques you need to have. I work very well with others, but I can also be independent on the job if needed. I am very accurate on customer's orders, and I make sure they are taken care of in every way possible without causing a delay on table turnover. I make sure to do all of my side work and other responsibilities, and I always follow the manager's expectations. I am a very personable person, so waitressing has always been my favorite job. I also enjoy how this job can help me in the future for my career, since I will be socializing with many people everyday.

Skills
  • Menu Memorization
  • Ordering Procedures
  • Table Setting Knowledge
  • Guest Seating Arrangements
  • Daily Specials Memorization
  • Cash Handling
  • Performance improvement
  • Food running
  • Great social skills to talk to customers
  • High-Volume Dining
  • Bill Computation
  • To-Go Order Preparation
  • Order Accuracy
  • Food Tray Carrying
  • Menu presentation
  • Stocking and replenishing
  • Upselling techniques
  • Quick learner
Work History
Retail Sales Associate | 05/2020 to Current
Comcast - Las Cruces , NM
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Supported efficient and timely replenishment of sales floor merchandise.
Waitress | 06/2018 to Current
Life Care Centers Of America - Punta Gorda , FL
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers, handling average sale per table.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
Waitress | 10/2018 to 03/2020
Life Care Centers Of America - Centerville , TN
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used cash registers and credit card machines to cash out customers, handling average sale per table.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
Hostess | 08/2016 to 06/2018
Fs Food Group - DC, State
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Took takeout orders over the phone and in person. Wrapped them up and sent them out to customers.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
  • Collected information from arriving customers to seat groups or place them on waitlist.
Education
Northwestern Regional High School - City, State | High School Diploma06/2018
Quinnipiac University - City, State | Bachelor of ScienceDiagnostic Medical Sonography, Expected in 05/2022
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Northwestern Regional High School
  • Quinnipiac University

Job Titles Held:

  • Retail Sales Associate
  • Waitress
  • Hostess

Degrees

  • Northwestern Regional High School - City , State | High School Diploma
    Quinnipiac University - City , State | Bachelor of Science

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