Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience With Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Skills
Product Recommendations
Inventory Control Procedures
Display Setup
Self-Checkout Assistance
Policy and Procedure Adherence
Teamwork and Collaboration
Cash Handling
Problem-Solving
Merchandising
Customer Service
Customer Needs Assessment
Retail Store Operations
Business Development
Friendly and Outgoing
Sales Expertise
Negotiation Tactics
Reliable and Punctual
Team Player Mentality
Order Processing
Upselling Techniques
PPE Compliance
Taking Orders
Valid Driver's License
Dependable and Cooperative
Collaboration and Teamwork
Time Management and Prioritization
Experience
01/2022 to 08/2022
Retail Sales AssociateGpm Investments – West Columbia, SC,
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Answered incoming telephone calls to provide store, products and services information.
Helped customers find specific products, answered questions and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Adhered to company initiatives and achieved established goals.
Sold various products by explaining unique features and educating customers on proper application or usage.
Increased purchase amounts by cross-selling with similar products.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Used technology resources to assist customers in locating and selecting items.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Developed trusting relationships with customers by making personal connections.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
07/2021 to 03/2022
ServerCentral Lakes College – Pine River, MN,
Recorded meal selections and transactions in microsystem to deliver prompt service.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Cleaned tables and chairs to prepare dining area for next customers.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Explained menu items, describing ingredients and cooking methods upon request.
Trained new employees on restaurant procedures and plating techniques.
Served food and beverages to patrons and confirmed complete orders.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Greeted customers, answered questions and recommended specials to increase profits.
Presented menus and answered questions regarding items.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Trained new employees to perform duties.
01/2019 to 06/2019
Sales AssociateRv Retailer – Wheat Ridge, CO,
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Upheld high standards of productivity and quality in operations.
Monitored and supported proper electronic shelf label signage.
Assisted newly hired team members by explaining company procedures and safety requirements.
Improved knowledge and productivity through continuous education and learning from senior team leaders.
Followed production orders and company standards to exceed quality scores on consistent basis.
Processed and retrieved customer special orders.
Built and maintained working relationships with peers and upper management.
Developed positive customer relationships through friendly greeting and excellent service.
Worked hard to learn required tasks quickly to maximize performance.
Stayed informed of company and store updates from leadership.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Addressed customer needs, responding to specific requests.
Education and Training
Expected in 06/2021 to to
High School Diploma: The Preparatory Academy - The Bronx, NY, GPA:
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