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Retail Sales Associate Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Detail-oriented [Job Title] with [Number] years in retail and related positions. Exceptional [Skill] and [Skill] skills. Consistently go extra mile to promote customer satisfaction and meet sales goals.

Goal-oriented [Job Title] with [Number]+ year background in [Type] sales. Deliver unmatched product knowledge and customer service to create satisfied, repeat clientele.

Personable professional consistently praised by management for exceeding annual sales. Available 30-40 hours per week, including weekends and evenings. Accustomed to identifying customer needs and upselling to higher value products. Composed and articulate individual with expert-level product knowledge.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. Advanced knowledge of [Type] and [Type] products.

Strategic [Job Title] with 3-4 years of experience in retail environments. Recognized for ability to communicate with over numerous customers per shift and providing exceptional customer service. Successful at increasing sales through upselling techniques and implementing additional processes to drive profitability.

Team-oriented [Type] professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing [Number] years' experience in retail settings, including [Type] and [Type] specialty departments. Adept at navigating [Software] and POS platforms.

Responsible and friendly [Job Title] able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Ambitious student pursuing medical degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Motivated to apply education and [Type] abilities to enhance [Type] operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in Microsoft and POS with advanced interpersonal abilities.

Skills
  • Inventory management
  • Retail merchandising expertise
  • Teachability
  • Accurate money handling
  • Retail sales
  • Fluent in Arabic and English
  • Positive Attitude
  • Great Communication
  • Self-Management
  • Resilient
  • Well-organized
  • Independent judgement
  • Teamwork
  • Sales expertise
  • Documentation and recordkeeping
  • POS system operation
  • Customer assistance
  • Relationship development
  • Organization
  • Process improvement
  • Communications
  • Planning and coordination
  • Customer service
  • Problem, resolution
Education and Training
Los Amigos High School Fountain Valley, CA Expected in 06/2018 High School Diploma : - GPA :
Experience
Batteries Plus, Llc - Retail Sales Associate
Tucson, AZ, 11/2018 - Current
  • Worked with off-site locations to find desired items for customers.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Provided every customer with professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Offered coupons and special deals to increase quantity of customer spending [Number]%.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers by answering questions and locating merchandise.
  • Prepared products for promotional sampling during in-store demonstrations.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Assisted average of [Number] customers per day in finding or selecting items.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Promoted customer satisfaction by [Action] and [Action].
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Increased sales [Number]% through suggestive selling and persuasiveness.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Provided outstanding customer service to [Number] customers daily, increasing customer service feedback scores [Number]%.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Cognizant Technology Solutions - Associate
Dearborn Heights, MI, 03/2018 - 05/2018
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Identified needs of customers promptly and efficiently.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Displayed appropriate signage for products and sales promotions.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Educated customers on product and service offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Handled all delegated tasks, including [Task] and [Task].
Cognizant Technology Solutions - Associate
East Hanover, NJ, 02/2017 - 04/2017
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Generated brand awareness and positive product impressions to increase sales.
  • Provided every customer with professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers by answering questions and locating merchandise.
  • Prepared products for promotional sampling during in-store demonstrations.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Assisted average of [Number] customers per day in finding or selecting items.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Promoted customer satisfaction by [Action] and [Action].
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Promoted brand through event marketing, demonstrations and sales.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Adhered to all company initiatives and achieved established goals for each.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Maintained accurate and attractive merchandise displays to maximize purchases [Number]%.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Provided outstanding customer service to [Number] customers daily, increasing customer service feedback scores [Number]%.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Additional Information

Completed one course of Medical Core in last year of High school which includes Medical coding, physical therapy, sports medicine, patient information and billing also medical assisting. Also took one year of college courses which included the following Healthcare Management, Personal health, Nutrition and fitness. I'm also doing a second year of college and pursing a career in the medical field involving physical therapy.

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Resume Overview

School Attended
  • Los Amigos High School
Job Titles Held:
  • Retail Sales Associate
  • Associate
  • Associate
Degrees
  • High School Diploma

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